Liberty Mutual Help Pages
Liberty Mutual Customer FAQ, Forum, and Online Help Desk
Liberty Mutual Help @ libertymutual.comCustomer Help
- It takes an average of 42 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 3:45pm.
- Common topics include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Liberty Mutual and talking to a real human being instead of searching their help site for answers.
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Information on builders risk
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Liberty Mutual Online Help at libertymutual.com - Info & Stats
Help desk addresshttp://www.libertymutual.com/customer-service/contact-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time42
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating81%
Quality of help rating88%
Votes for online help72
When this was last updatedSun Apr 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-398-8924
Liberty Mutual Help Pages: What to Know
This is the Liberty Mutual help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Liberty Mutual's best customer help page or faq or forum, this is the best entry point according to 6,132 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-398-8924) which we show above. Sometimes when you dig through the various help topics and volumes on libertymutual.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Liberty Mutual agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Liberty Mutual: General Information
Liberty Mutual has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Liberty Mutual using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-398-8924 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Liberty Mutual.
Do Liberty Mutual and GetHuman work together?
GetHuman has no relationship with Liberty Mutual and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.