Liberty Mutual Help Pages

Liberty Mutual Customer FAQ, Forum, and Online Help Desk

Liberty Mutual Help @ libertymutual.com
Customer Help
Average time to fix: (43 hours)
Busiest time: 2:30pm
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Recent Liberty Mutual help topics searched

My dad insurance has screwed me big time. I have no access to my policy online or in re...
Both the auto insurance and the house insurance are for Lucy Mingoia-Vilardi and Stephe...
Would like to cancel auto policy. No longer driving .
I had a chimney fire about a week ago and * days ago I had a fire on my deck.. I would...
I need to tow my car to a different body shop and it won’t let me update my towing requ...
Wondering if y'all receive my March payment
Trying to pay invoice and Liberty Mutual Online never allows you to speak with a person...
I need to close my account. We sold the vehicle and no longer need the coverage.
Cancel my insurance - we sold the vehicle and need to close the insurance on it.
None of the phone numbers are working. I need to talk to someone about adding a driver...
My insurance payment supposed to be *** now it's *** why
My bill supposed to be *** and now it's *** I want to know why
Following up on a property damage claim
Policy is cancelled but still got charged for it
my truck needs to be towed to repair shop, will this be covered on roadside insurance??

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Liberty Mutual Online Help at libertymutual.com - Info & Stats

Help desk addresshttp://www.libertymutual.com/customer-service/contact-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:30pm
Average turnaround time43
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating82%
Quality of help rating87%
Votes for online help73
When this was last updatedSat Jul 02 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-398-8924

Liberty Mutual Help Pages: What to Know

This is the Liberty Mutual help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Liberty Mutual's best customer help page or faq or forum, this is the best entry point according to 6,132 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-398-8924) which we show above. Sometimes when you dig through the various help topics and volumes on libertymutual.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Liberty Mutual agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Liberty Mutual: General Information

Liberty Mutual has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Liberty Mutual using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-398-8924 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Liberty Mutual.

Do Liberty Mutual and GetHuman work together?

GetHuman has no relationship with Liberty Mutual and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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