Instacart Help Pages

Instacart Customer FAQ, Forum, and Online Help Desk

Instacart Help @ instacart.com
Customer Help
Average time to fix: (69 hours)
Busiest time: 10:15am
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Recent Instacart help topics searched

Good morning i create my instcart account but next day i got a email that you this emai...
I signed up to be a shopper but out the wrong ssn I need help fixing this issue
I need my phone number and email to match.***-***-**** * *****@***.com please im ready...
I want to send the receipt to the customers.
I am a first time shopper. When I checked out. I didn't separate the items to pay. I pa...
I’m trying to Oder some foodstuff from Keyfood in Queens Village, New York, ***** via i...
Forgot to press delivered at the delivery point.
Hi my name is Casey Lyman and I would like to become a shopper I used to work for Insta...
I'm an instacart shopper. My email address is *****@***.com. I got a new phone and ha...
I’m trying to verify my credit card will still work. I’m not able to add it to my walle...
I need to find out how to get paid it seems i cant use the cards i have can someone ple...
My Instacart app is not recognizing my photo when I take it manually to compare it with...
I am looking for an opening in my area but my app is stuck on the activate card screen...
I not received my tax material. Where can I find tax returns?
Got an email stating that a customer didn't receive their groceries which is absolutely...
I need help with my card activation at the point of payment

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Instacart Online Help at instacart.com - Info & Stats

Help desk addresshttps://www.instacart.com/help
Call-back availableNO
Department you interact withCustomer Service
Help desk hoursMon-Fri 9am-5pm EST
What is the busiest time for help10:15am
Average turnaround time69
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating69%
Quality of help rating73%
Votes for online help544
When this was last updatedMon May 03 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+1 888-246-7822

Instacart Help Pages: What to Know

This is the Instacart help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Instacart's best customer help page or faq or forum, this is the best entry point according to 54,540 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+1 888-246-7822) which we show above. Sometimes when you dig through the various help topics and volumes on instacart.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Instacart agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Instacart: General Information

Instacart has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Instacart using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +1 888-246-7822 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Instacart.

Do Instacart and GetHuman work together?

GetHuman has no relationship with Instacart and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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