Instacart Help Pages

Instacart Customer FAQ, Forum, and Online Help Desk

Instacart Help @ instacart.com
Customer Help
Average time to fix: (70 hours)
Busiest time: 9:30am
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Recent Instacart help topics searched

I'm trying to apply for instore shopper. It's not allowing me to.
You canceled my instacard account last night and just trying to figure out what I can d...
I had a problem with a not delivery order to a costumer named Gina, who live in **** Ap...
My account got deactivated I sent after a new card now I'm trying to activate it and I can't
I got deactivated I sent after new card now I can't activate the new card
I am a shopper for Instacart and I cannot log in to my account. It keeps kicking me out...
Cant access my account to update phone number and personal info so that I can start mak...
I don’t have access to my old phone number and can’t remember one number so I can’t acc...
I don’t want a refund I just want someone to pick up the groceries that dong belong to me.
My account was hacked. I can’t log in but I just received a email saying the card was c...
I am trying to start doing this again however I do not have the same phone number and i...
Get me a live person all numbers say disconnected I'm losing my **** now
I want to change my email address because I have problem with it can you help me to cha...
I was charge for Instacart and than my account was closed ??? Why y'all taking my money...
Can you add EBT For Walmart and Stater Bros.
Am a shopper that cant complete my order because my cars is missing
Please call me at **********. There are many ressons

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Instacart Online Help at instacart.com - Info & Stats

Help desk addresshttps://www.instacart.com/help
Call-back availableNO
Department you interact withCustomer Service
Help desk hoursMon-Fri 9am-5pm EST
What is the busiest time for help9:30am
Average turnaround time70
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating70%
Quality of help rating74%
Votes for online help543
When this was last updatedSun May 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+1 888-246-7822

Instacart Help Pages: What to Know

This is the Instacart help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Instacart's best customer help page or faq or forum, this is the best entry point according to 54,540 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+1 888-246-7822) which we show above. Sometimes when you dig through the various help topics and volumes on instacart.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Instacart agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Instacart: General Information

Instacart has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Instacart using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +1 888-246-7822 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Instacart.

Do Instacart and GetHuman work together?

GetHuman has no relationship with Instacart and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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