HMRC Help Pages

HMRC Customer FAQ, Forum, and Online Help Desk

HMRC Help @
Customer Help
Average time to fix: (38 hours)
Busiest time: 3:15pm
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Recent HMRC help topics searched

Hello*I need to reprint my P** and I am in out of UK.
Hello, what can I do when I havent got all p** and from emplers? And I h*vent got p** a...
I have received a voicemail saying if I don't contact you I will be arrested. Can I ***...
I would like some help with my Mother in law
Hello, I apologize for the inconvenience but I have a very serious problem. My name is...
We have received a Grant from the Local Council.*We understand that we need to include...
Simple question - is the cost of purchase of freehold of a leasehold property a legit...
I recently was paid out in full my * pensions and I live overseas and want to claim the...
I have received a P*** indicating that I paid too little tax for tax year **-** and owe...
I am trying to complete my self assessment and when I look closely at my P** it shows n...
patricia west yh******d ** birchwood dell doncaster dn* *sy i think there is a pension...
I checked my last payment today from my previous employer and saw my tax code has been...
made a Bulk FPS thus for *months after correcting the payroll problem, tax codes for em...
We wrote to Business, Assets and International (Technical), ****, *** Parliament St, Lo...
hi is this message real??**IMPORTANT: You have a pending message from HMRC click link t...
I just registered for VAT but I have startup costs going back to July, do I need to fil...
New update on Mac has messed up my mail. Need help badly

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HMRC Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time38
Rank amongst all ways to reach them5
Other means of communicationphone, chat, web
Communication customer rating57%
Quality of help rating84%
Votes for online help695
When this was last updatedTue Feb 23 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44 135 535 9022

HMRC Help Pages: What to Know

This is the HMRC help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for HMRC's best customer help page or faq or forum, this is the best entry point according to 49,518 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+44 135 535 9022) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from HMRC agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting HMRC: General Information

HMRC has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with HMRC using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +44 135 535 9022 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like HMRC.

Do HMRC and GetHuman work together?

GetHuman has no relationship with HMRC and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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