Grammarly Help Pages
Grammarly Customer FAQ, Forum, and Online Help Desk
Grammarly Help @ support.grammarly.comCustomer Help
- It takes an average of 32 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9:30am.
- Common topics include Technical Support, Upgrade Account, Account Access, Refund a Charge, Update Account Info, and more.
Help for your specific problem
Start typing out the reason you want to get in touch with Grammarly. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent Grammarly help topics searched
I do not have access to the premium when its paid for.
I tried logging in to my Grammarly account with my email and it says *** temporarily un...
Dear Grammarly, the product stopped working and said that it had an error. I usually on...
I created my account with Apple but I need to change for gmail.*I can’t change inside t...
Hello*I am very stressed please do something. I am not using grammarly. They deduct...
I want to cancel the subscription and i am not using this. They deduct $** from my acco...
My credit card was charge on Nov.**th for $***.** and I DO NOT have an account with you...
Does the grammarly MS Word add-in collect, transmit, and store the content of what you...
I'm requesting a refund and proof of cancellation of my account. You have cost me * cha...
I canceled my subscription to your service back in ******* and you recently charged my...
I agreed to buy your service for $**.** a month but you went ahead and charged the whol...
Hello,**I just purchased the premium version and my account still says basic, would you...
I signed up for the monthly payment of $**.** for Grammarly premium. BUT was charged...
my grammar is not being corrected on emails or facebook
I have been charged twice for an Annual upgrade, and I received another notice to pay a...
Urgent! refund for the payment
I haven't used my subscription in months and forgot I had it and would like to see if I...
Grammarly Online Help at support.grammarly.com - Info & Stats
Help desk addresshttps://support.grammarly.com/hc/en-us/requests/new
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time32
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating95%
Quality of help rating94%
Votes for online help76
When this was last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Grammarly Help Pages: What to Know
This is the Grammarly help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Grammarly's best customer help page or faq or forum, this is the best entry point according to 10,044 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.grammarly.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Grammarly agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Grammarly: General Information
Grammarly does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Grammarly one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Grammarly.
Do Grammarly and GetHuman work together?
GetHuman has no relationship with Grammarly and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.