Gmail Help Pages
Gmail Customer FAQ, Forum, and Online Help Desk
Gmail Help @ mail.google.comCustomer Help
- It takes an average of 51 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 1pm.
- Common topics include Update Account Info, Disabled Account, Recover Account, Hacked Account, Technical Support, and more.
Start with our FAQ
In effort to save you time pouring over the various articles on Gmail's website, we put together our list of most popular questions and answers, as well as step-by-step guides to the hairiest customer service problems. We recommend you start there, and follow instructions specific to your issue.
Recent Gmail help topics searched
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My account is approved and requires identification information and specific specificati...
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Gmail Online Help at mail.google.com - Info & Stats
Help desk addresshttp://mail.google.com/support/?hl=en
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time51
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating81%
Quality of help rating79%
Votes for online help353
When this was last updatedSun Dec 03 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Gmail Help Pages: What to Know
This is the Gmail help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Gmail's best customer help page or faq or forum, this is the best entry point according to 32,514 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on mail.google.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Gmail agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Gmail: General Information
Gmail does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Gmail one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Gmail.
Do Gmail and GetHuman work together?
GetHuman has no relationship with Gmail and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.