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Fredericks.com Customer FAQ

Top Answers & How-to Guides

What is Fredericks.com's Phone Number?

The question we are asked most often is about how to talk to Fredericks.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a catalog?

Yes, you can request a catalog from Fredericks.com. We understand that some customers prefer to have a physical catalog to browse through...
Ask any question you have about Fredericks.com customer service, get an answer now.

Sign Up

How do I sign up for the newsletter?

To sign up for our newsletter, simply visit our website and look for the sign-up form. Enter your email address and any other required...

Returns

What is the return policy?

At Fredericks.com, we have a hassle-free return policy to ensure your complete satisfaction. If you are not completely satisfied with...

Shipping

How long will it take to receive my order?

The delivery time for your order from Fredericks.com will vary depending on several factors. Standard shipping within the continental...

Can I track my order?

Yes, you can track your order easily on Fredericks.com. Once your order has been processed and shipped, you will receive a confirmation...

What is the difference between standard and express shipping?

The main difference between standard and express shipping is the delivery time. Standard shipping refers to the regular method of shipping,...

Order Changes

Can I cancel or change my order after it has been placed?

Yes, customers have the option to cancel or make changes to their order after it has been placed on Fredericks.com. However, it is...

International Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Fredericks.com, we believe in reaching our customers worldwide. We understand...

Payment Methods

What payment methods do you accept?

At Fredericks.com, we offer a range of convenient payment methods to ensure a smooth checkout experience. We accept all major credit...

Gift Cards

Are gift cards available?

Yes, gift cards are available for purchase on Fredericks.com. Our gift cards make the perfect present for any occasion, allowing the...

Discounts

Do you offer any discounts or promotions?

Yes, at Fredericks.com, we frequently offer discounts and promotions to provide the best value to our customers. We understand that...

Sizing Guide

What is your sizing guide?

Our sizing guide at Fredericks.com is designed to help you find the perfect fit for our lingerie and clothing. We understand that size To use our sizing guide, simply click on the link provided on our website. You will find detailed measurement instructions and charts for each category of products we offer. Our guide includes measurements for bras, panties, corsets, and apparel such as dresses and tops. We recommend measuring yourself or using a flexible measuring tape to ensure accuracy. Follow the instructions provided and compare your measurements to the charts to determine your ideal size. Please note that different styles may have slightly different size recommendations, which can be found within the product descriptions. If you have any further questions or need personalized assistance, our customer service team will be happy to help....

Catalog Request

Can I request a catalog?

Yes, you can request a catalog from Fredericks.com. We understand that some customers prefer to have a physical catalog to browse through...

Help me with my Fredericks.com customer service issue

Ask any question you have about Fredericks.com customer service. We will do our best to get you answers right away.
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