Can I cancel or change my order after it has been placed?

Asked 6 months ago
Yes, customers have the option to cancel or make changes to their order after it has been placed on Fredericks.com. However, it is important to act promptly as orders are processed and shipped as quickly as possible. To cancel or modify an order, customers should contact the customer service team at Fredericks.com by phone or email, providing their order details and specific requests. The customer service representative will assist in making the necessary changes or cancellation. It's worth noting that if the order has already been shipped, it cannot be canceled but may be eligible for a return or exchange following the company's return policy.
Answered Nov 2, 2023

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