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Fredericks.com Customer FAQ

Top Answers & How-to Guides

What is Fredericks.com's Phone Number?

The question we are asked most often is about how to talk to Fredericks.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I sign up for the newsletter?

To sign up for the newsletter, users should visit the Fredericks.com site and find the email subscription section. After...

Are gift cards available?

Fredericks.com provides gift cards that enable recipients to choose their favorite items from a diverse selection. These cards...
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Recent Fredericks.com Customer Questions

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Account Management

How do I sign up for the newsletter?

To sign up for the newsletter, users should visit the Fredericks.com site and find the email subscription section. After...
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Are gift cards available?

Fredericks.com provides gift cards that enable recipients to choose their favorite items from a diverse selection. These cards...
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Can I request a catalog?

Fredericks.com typically offers online catalogs to browse their extensive selection of lingerie and apparel. While printed...
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Returns and Sizing

What is the return policy?

Fredericks.com offers a customer-friendly return policy, allowing returns within about thirty days, while specific conditions...
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What is your sizing guide?

Frederick's provides a sizing guide that includes measurements for bust, waist, and hips, offering various sizes. To determine...
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Order Information

How long will it take to receive my order?

Delivery times from Fredericks.com depend on processing and shipping methods. Orders usually take one to three business days to...
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Can I cancel or change my order after it has been placed?

Once an order is placed, the ability to cancel or change it depends on its processing status. If it is still processing,...
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Can I track my order?

Fredericks.com usually offers tracking information after an order ships. Customers can find tracking numbers in shipping...
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Shipping Details

Do you offer international shipping?

Fredericks.com provides international shipping to a range of countries, but the specific destinations and costs can differ....
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What is the difference between standard and express shipping?

At Fredericks.com, standard shipping is a budget-friendly choice taking five to seven business days for delivery, while express...
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Payment and Discounts

What payment methods do you accept?

Fredericks.com accepts various payment methods including major credit and debit cards like Visa and MasterCard, PayPal for...
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Do you offer any discounts or promotions?

Fredericks.com regularly presents various discounts and promotions to improve the shopping experience, including seasonal sales...
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We look to the Fredericks.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Fredericks.com issues reported to GetHuman
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