How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this First Republic Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the First Republic Bank phone system greets you: Thank you for calling First Republic, which is still part of JP Morgan Chase. You can continue to bank as you have using the same branches, ATMs, accounts, website, and mobile app. For assistance with password resets, press 1. For assistance with online banking support, press 2. For assistance with loans, press 3. For assistance with wires, press 4. For assistance with ATM and debit cards, press 5. To learn more about FDIC coverage, press 6. For privacy opt-out support, press 7. For all other inquiries or to speak with a client care associate, please remain on the line.
Below are some clips we've found from First Republic Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling First Republic.
Which is now part of JPMorgan Chase. You can continue to bank as you have using the same branches, ATMs, accounts, website, and mobile app.
Safeguarding your information is our top priority.
We have implemented important changes for our authentication process for enhanced protection.
First Republic and JPMorgan Chase are committed to keeping your account and information safe.
While we may call you on occasion, we will never call, text, or email you to request account information.
Like your user ID, password, or one time secure access code.
Or to instruct you to move money using Zelle, wire or other electronic transfers.
To learn more about FDIC coverage, press six.
For privacy opt out support, press seven.
For all other inquiries or to speak with a client care associate, please remain on the line.
For assistance with password resets, press one.
For assistance with online banking support, press two."
Excerpt from a call with First Republic Bank
Friday, March 15, 2024 11:10 PM
What are the hours and when should I call?
First Republic Bank operates the call center for this 888-408-0288 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 36 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this First Republic Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like First Republic Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call First Republic Bank is Friday.The most busy day to call is Monday.Again, this is based on a sample of 36 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call First Republic Bank is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this First Republic Bank number, but it is also the day with the shortest hold times.
Why call this First Republic Bank number?
Below is a sample of recent calls to First Republic Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with Zelle transfer: "Can they reverse it to my account, please? Because there's no way to say cancel when you send it."
- From a call lasting 18m , Mar 29, 2024 3:14 PM
Checking status of apartment: "I want to know when is my apartment in this car."
- From a call lasting 8m 27s , Mar 21, 2024 12:49 AM
More Ways to Contact First Republic Bank Customer Service
There are of course other ways to contact First Republic Bank customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and First Republic Bank will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- First Republic Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is First Republic Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a First Republic Bank agent. This phone number is First Republic Bank's best phone number because 216 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-408-0288 include and other customer service issues. Rather than trying to call First Republic Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, First Republic Bank has 1 phone number. It's not always clear what is the best way to talk to First Republic Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for First Republic Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like First Republic Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.