Federal Motor Carrier Safety Administration Customer Service

Phone Number & Contact Information

800-832-5660
Toll-free·Calls Customer Service·Most popular Federal Motor Carrier Safety Administration number
Q:How do I get a live human at Federal Motor Carrier Safety Administration?
A:Must choose an option 1-9, then follow prompts.
Q:Does Federal Motor Carrier Safety Administration offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

More Federal Motor Carrier Safety Administration Customer Phone Numbers

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Federal Motor Carrier Safety Administration phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-9, then follow prompts.
Here is how our research team describes the way the Federal Motor Carrier Safety Administration phone system greets you: Thank you for calling the Federal Motor Carrier Safety Administration. Para continuar en español, oprima el número 2. Thank you for calling FMCSA. We will start validating user access to FMCSA systems like the FMCSA portal through login.gov. Starting in January 2024, login.gov will be required to log into the FMCSA portal. For a smooth transition, please review your FMCSA Portal profile and ensure your portal account's email address matches your login.gov account. If you haven't registered with Login.gov yet, use your portal account email for registration. Please ask one of our agents for more details. To better assist FMCSA stakeholders, we have made changes to our selections, so please listen closely. If you are having issues with the FMCSA Unified Registration System (URS), press 1. If you need assistance with your USDOT number, press 2. If you would like assistance with your MC number operating authority, press 3. For FMCSA Portal Assistance, press 4. If you are calling about the FMCSA Drug and Alcohol Clearinghouse, press 5. If your call is regarding driver medical requirements or medical examiner information, press 6. If you need assistance with your cargo tank registration, press 7. To place an order or inquire about Mick, Miss Catalog Data Dissemination, press 8. For all other inquiries, including requesting forms be faxed to you, press 9.

What are the hours and when should I call?

Federal Motor Carrier Safety Administration operates the call center for this 800-832-5660 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Federal Motor Carrier Safety Administration phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Federal Motor Carrier Safety Administration staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Federal Motor Carrier Safety Administration is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Federal Motor Carrier Safety Administration is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Federal Motor Carrier Safety Administration staffs the call center well on Thursday.

More Ways to Contact Federal Motor Carrier Safety Administration Customer Service

There are of course other ways to contact Federal Motor Carrier Safety Administration customer service besides the phone. Below we list the best ones, by medium.
Email
MCPSD@dot.gov - Contact Us
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Federal Motor Carrier Safety Administration will reply our your email.
Federal Motor Carrier Safety Administration's website
https://www.fmcsa.dot.gov/contact-us - Contact Us
Use this link to find customer service help through their website
As a last, sometimes only, resort- Federal Motor Carrier Safety Administration customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Federal Motor Carrier Safety Administration's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Federal Motor Carrier Safety Administration agent. This phone number is Federal Motor Carrier Safety Administration's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-832-5660 include and other customer service issues. Rather than trying to call Federal Motor Carrier Safety Administration first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Federal Motor Carrier Safety Administration has 2 phone numbers. It's not always clear what is the best way to talk to Federal Motor Carrier Safety Administration representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Federal Motor Carrier Safety Administration. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Federal Motor Carrier Safety Administration. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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