EMS.com Help Pages

EMS.com Customer FAQ, Forum, and Online Help Desk

EMS.com Help @ ems.com
Customer Help
Average time to fix: (19 hours)
Busiest time: 3:45pm
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Recent EMS.com help topics searched

My brother was booked a parcel for me from Pakistan to Malaysia.i seen that parcel arri...
Can you help me? where is my parcel? tracking number LL*********CN
My item was posted in Ghana ********** and still l have not received it my tracking num...
My parcel says delivered but I haven’t received it? Tracking number is EB*********CN
Hello.*I have package for from you guys,I never received nothing. And I dont have no up...
Hi ,*I send parcel from Australia to united states on *th Dec **** .when I track it is...
EV*********CN tracking is at customs how can I get it
I need to know when my EMS package will be delivered. **Tracking number: EE*********NG
Hello,**My parcel with the number: EE*********RU is Not arrived in Austria. I called mi...
My parcel has been in one player for ** days
I ordered a necklace on the **th of November and it got shipped the next day. I haven't...
I ordered some trainers over * weeks ago and they still have no arrived. I haven’t been...
Hi, I'm David Christian a Receviver of Package*i've got the package was sent from but C...
Hello ,*Please change the contact no. from the parcel tracking no EE*********TH**OUR CO...
Please fond out wheres my parcel now*I been worrying now*Tracking numbers: *EB*********CN
I have wrote the name of my recipient incorrect
I actually have sent emails to India from korea but I lost my phone and the detail abou...

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EMS.com Online Help at ems.com - Info & Stats

Help desk addresshttp://www.ems.com/helpdesk/index.jsp;jsessionid=k86RSyXYlxSgTKlphSry5NLnJsxP67k18lckbFRyF8vJr4Qdyxny!-1866572526?display=store&subdisplay=contact&stillHaveQuestion=yes
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time19
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating95%
Quality of help rating70%
Votes for online help40
When this was last updatedFri Jul 10 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-463-6367

EMS.com Help Pages: What to Know

This is the EMS.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for EMS.com's best customer help page or faq or forum, this is the best entry point according to 2,376 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-463-6367) which we show above. Sometimes when you dig through the various help topics and volumes on ems.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from EMS.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting EMS.com: General Information

EMS.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with EMS.com using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-463-6367 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like EMS.com.

Do EMS.com and GetHuman work together?

GetHuman has no relationship with EMS.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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