Duolingo Help Pages
Duolingo Customer FAQ, Forum, and Online Help Desk
Duolingo Help @ support.duolingo.com
Average time to fix: (73 hours)
Busiest time: 1:15pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Recent Duolingo help topics searched
I was number * in the gold league and it didn’t let me go on to the next league. I was...
I’ve requested assistance inrepairing my *** day streak. I am a duolingo plus subscribe...
Duolingo isn’t working for me on my iPhone *s or my chrome book. I tried reinstalling i...
I wanna cancel my plus account, be honest I don't really use the account and I try canc...
when I create Duolingo account , I accidently type the wrong email address ,the account...
Hello . Yesterday i wrote a dualingo test because my university wanted me to do it. Is...
Can we talk with someone on Duolingo??*I guess it would be better if we could get someo...
Duolingo asks me to translate a word from German to English or English to German I type...
I am a college coach and I have an athlete in Mexico that has been trying to take your...
Today hearts suddenly appeared. Then I’m told I can’t progress without more hearts. Why...
Hi I’ve been trying several Times for the last night to take the Duolingo English test...
Cancel my subscription. You make it almost impossible to contact you. I have been tryin...
I would like to see grammatical explanations - I cannot see any tips!
How can I see grammatical tips so that I understand before I attempt an exercise.
cancell subscription now!*please acknowledge request and completion*@ *****@***.com
Get help with my issue
Duolingo Online Help at support.duolingo.com - Info & Stats
Help desk addresshttps://support.duolingo.com/hc/en-us
Department you interact withCustomer Service
Help desk hours24 hours
What is the busiest time for help1:15pm
Average turnaround time73
Rank amongst all ways to reach them1
Other means of communicationweb, facebook, twitter
Communication customer rating96%
Quality of help rating97%
Votes for online help79
When this was last updatedWed Nov 25 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Duolingo Help Pages: What to Know
This is the Duolingo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Duolingo's best customer help page or faq or forum, this is the best entry point according to 4,200 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.duolingo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Duolingo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Duolingo: General Information
Duolingo does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Duolingo using 3 different media: web, facebook, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Duolingo.
Do Duolingo and GetHuman work together?
GetHuman has no relationship with Duolingo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.