Digital River Help Pages

Digital River Customer FAQ, Forum, and Online Help Desk

For Customer Care
What help are you looking for?
Digital River doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent Digital River help topics searched

Purchased Adobe Acrobat * years ago but can not find a serial number to install on a re...
This is the second time I have been charged for something I thought was cancelled. I wo...
iwant a refund of $**.***$**.** taken from my direct debit account by digital river wit...
I want a refund of $**.***$**.** taken out of my direct debit account by digital river...
cancellation of direct debits out of my account no authorisation I want a refund of...
I have been double charged for VPN Multi device for * year. I only wish to have * char...
Spoke to rep in Philipines. They Promised a refund *****@***.com * days. What a st...
Please clarify reason for debit to my MasterCard credit card issued out of Melbourne au...
My MasterCard credit card statement issued by Commonwealth bank Melbourne australia ref...
I purchased cleanapp * today and received a license key. I put in the license key and i...
I purchased a product from you that was made by Nuance Dragon software. It is now in i...
Hello, my elderly father has been billed for multiple applications totalling £***.** *H...
I ordered and paid for Windows ** Pro order number ***-***-****. I received the downloa...

Get help with my issue

Digital River Help Pages: What to Know

The Digital River help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for Digital River to share, but we can point you in the right direction. In the last 12 months, 1,824 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for Digital River customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, Digital River has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Refund a Charge. Hopefully, Digital River will build a web-based presence soon to address common problems and questions. Given that Digital River does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting Digital River: General Information

Digital River doesn't have an online help desk for customer service, but you can call them on the phone. You can only get help from Digital River one way that we know of and that is by phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 952-253-1234 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Digital River.

Do Digital River and GetHuman work together?

GetHuman has no relationship with Digital River and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Digital River Contact Info

Other Company Help Desks

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!