Debenhams Help Pages

Debenhams Customer FAQ, Forum, and Online Help Desk

Debenhams Help @ debenhams.com
Customer Help
Average time to fix: (68 hours)
Busiest time: 9:30am
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Recent Debenhams help topics searched

Need to return a debenhams items I don’t have a printer
Hi can someone from debenhams give on ***** ******
I’m trying to place an order but it won’t let me pay for it. There is a message to say...
I have problem by my credit account
I am still waiting on a response from my query
I am waiting on a response from anyone
Hi I purchased a pair of Raa-Raa Wedge Grey sandals which I received on the **th May, I...
Ihave had the misfortune to have returned item for refund now exhausted trying
Never used online before and can't activate my new card,need to speak to someone cause...
After many requests I have still not received a refund for two skirts costing £**.**. C...
I HAVE NO INVOICE IN PARCELMOR RETURNS LABEL AND CANNOT CONTACT DEBENHAMS AT ALL THERE...
I need A RETURN LABEL
My order number is DUX********* I'm Suada berdica and I received the dress folty becaus...
Customer Services***The above order was placed by me on Friday *th May *****Jersey prin...
DUX********* order has not been delivered they stated thet have tried to deliver no one...
Returned * items to debenhams over three weeks ago not a thing. Need my refund
Yesterday I order two things kids fleece jacket ** pound (m*************) and women tho...

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Debenhams Online Help at debenhams.com - Info & Stats

Help desk addresshttp://www.debenhams.com/customer-service/contact-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time68
Rank amongst all ways to reach them5
Other means of communicationemail, web
Communication customer rating87%
Quality of help rating66%
Votes for online help23
When this was last updatedFri Jul 01 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Debenhams Help Pages: What to Know

This is the Debenhams help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Debenhams's best customer help page or faq or forum, this is the best entry point according to 5,130 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on debenhams.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Debenhams agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Debenhams: General Information

Debenhams does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Debenhams using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Debenhams.

Do Debenhams and GetHuman work together?

GetHuman has no relationship with Debenhams and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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