Debenhams Help Pages

Debenhams Customer FAQ, Forum, and Online Help Desk

Debenhams Help @ debenhams.com
Customer Help
Average time to fix: (74 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Debenhams help topics searched

Order number *************Only received part order! *Did not receive Sage Floral Print...
I preserved five towels but only two have arrived
I placed an order yesterday evening & tried to use my online gift card. I couldn’t get...
Part of my order was not received*Order no *************Stylist pick white printed lace...
Part of order missing, not received
I have not received my order what was placed Nov **th so could you refund me many than...
I have been contacting you guys for last * days.they have been not very helpful. Keep g...
Grandchildren gave me gift card and tried using it keep coming expired. They gave me th...
I’m due a refund and was told to phone customer services but couldn’t get through after...
I haven't received my order since the delivery date given to me the *th of December and...
I lost my old beauty card and was told by a Debenhams employee that a can ring customer...
I have a gift voucher, when is the latest date I can use it
Can Debenhams call me on my mobile number? I have already called Debenhams customer ser...
Are your stores still accepting Love*Shop high street vouchers at your Cheshire Oaks store

Get help with my issue

Debenhams Online Help at debenhams.com - Info & Stats

Help desk addresshttp://www.debenhams.com/customer-service/contact-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time74
Rank amongst all ways to reach them7
Other means of communicationemail, phone, web
Communication customer rating93%
Quality of help rating72%
Votes for online help29
When this was last updatedFri Feb 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0844 8008877

Debenhams Help Pages: What to Know

This is the Debenhams help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Debenhams's best customer help page or faq or forum, this is the best entry point according to 5,130 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0844 8008877) which we show above. Sometimes when you dig through the various help topics and volumes on debenhams.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Debenhams agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Debenhams: General Information

Debenhams has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Debenhams using 3 different media: email, phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0844 8008877 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Debenhams.

Do Debenhams and GetHuman work together?

GetHuman has no relationship with Debenhams and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Debenhams Contact Info

Other Company Help Desks

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!