Bungie.net Help Pages

Bungie.net Customer FAQ, Forum, and Online Help Desk

Bungie.net Help @ bungie.net
Customer Help
Average time to fix: (74 hours)
Busiest time: 1pm
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Recent Bungie.net help topics searched

I recently upgraded my ram on my laptop* I had already put roughly ** hours into Destin...
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Good afternoon, I recently got a new PC and have been trying for just over a week to at...

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Bungie.net Online Help at bungie.net - Info & Stats

Help desk addresshttps://www.bungie.net/en/Help
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time74
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating85%
Quality of help rating80%
Votes for online help57
When this was last updatedMon Apr 12 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Bungie.net Help Pages: What to Know

This is the Bungie.net help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Bungie.net's best customer help page or faq or forum, this is the best entry point according to 3,090 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on bungie.net, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Bungie.net agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Bungie.net: General Information

Bungie.net does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Bungie.net one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Bungie.net.

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