Boxed Help Pages

Boxed Customer FAQ, Forum, and Online Help Desk

Average time to fix: (60 hours)
Busiest time: 9am
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Recent Boxed help topics searched

Raisin Bran and Cinnamon Toast Crunch were not in my order received today. Charl...
The words from demonstration is from the works that your kind has done with no evidence...
I signed up for Boxed last month and used the service once for delivery of some items l...
Order ********, this was a second time replacement of our order. First wrong order, now...
Hello, I am a first time customer. I have just received my first order...I entered a...
I just placed an order with the wrong delivery address. Can you change for me? It's O...
Hi, I just placed my second order with boxed today. I found a code I wanted to use to...
I just order a PlayStation plus ** month subscription from you using PayPal. My pay-pal...
I just ordered something through boxed for the first time can I add on to my order.
I order a Boxed order on ******* and it was $***.** and when I hit the pay button it we...
I am trying to pay for my boxed.com order, but I get an error message saying the paymen...
I'm not happy with my order I'm usually very happy and pleased with my orders I get fro...
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Boxed Online Help at boxed.com - Info & Stats

Help desk address
https://www.boxed.com/contact-us/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
60
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
68%
Quality of help rating
95%
Votes for online help
59
When this was last updated
Fri Apr 03 2020 09:00:00 GMT+0000 (UTC)

Boxed Help Pages: What to Know

This is the Boxed help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Boxed's best customer help page or faq or forum, this is the best entry point according to 276 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on boxed.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Boxed agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Boxed: General Information

Boxed does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Boxed one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Boxed.

Do Boxed and GetHuman work together?

GetHuman has no relationship with Boxed and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Boxed Contact Info

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