Blizzard Help Pages

Blizzard Customer FAQ, Forum, and Online Help Desk

Blizzard Help @ eu.battle.net
Customer Help
Average time to fix: (43.3333 hours)
Busiest time: 9am
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Recent Blizzard help topics searched

I have lost my phone and do not know my authenticator number. Unable to log in to remo...
my acount has been hacked and they have changed the email
when I enter my phone number it says that it is invalid and I enter it correctly and it...
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I need my password for Gilbert Fitch ** at gmail.com for my blizzard account but my new...
my toon Finishur is frozen and I get kicked out as soon as I logg in. Other toons logg...
every time i put my phone number it says invalid phone number and i cant even play with...
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I downloaded a *** GB game on blizzard and now i can't play it. when i hit play it asks...
Mein Bnet wurde gehackt sowie die dazu geh*rende emailadresse. ich habe keinerlei zugri...
I dont recive any honor * Conquest? and custumer support says he its not a bug. and he...
I am trying to recover and log into my account but I have lost my authenticator ages ag...
I can no longer access my account nor can it be found by blizzard.*I have proof of purc...
My game Cold War was attempting to do an update and it stopped and asked me where my ga...
I have $** credit on my account. I would like that money back. I have already file a Co...
Are used to play World of Warcraft and it’s asking for the authenticator code that is s...
I can not get into my account, I forgot my password and no longer have an authenticator...

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Blizzard Online Help at eu.battle.net - Info & Stats

Help desk addresshttps://eu.battle.net/support/en/help/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time43.3333
Rank amongst all ways to reach them4
Other means of communicationemail, phone, twitter, web
Communication customer rating83%
Quality of help rating85%
Votes for online help442
When this was last updatedWed May 05 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-592-5499

Blizzard Help Pages: What to Know

This is the Blizzard help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Blizzard's best customer help page or faq or forum, this is the best entry point according to 18,108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-592-5499) which we show above. Sometimes when you dig through the various help topics and volumes on eu.battle.net, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Blizzard agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Blizzard: General Information

Blizzard has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Blizzard using 4 different media: email, phone, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-592-5499 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Blizzard.

Do Blizzard and GetHuman work together?

GetHuman has no relationship with Blizzard and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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