Blizzard Help Pages

Blizzard Customer FAQ, Forum, and Online Help Desk

Blizzard Help @ us.battle.net
Customer Help
  • It takes an average of 43.3333 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 2:45pm.
  • Common topics include Hacked Account, Refund, Recover Account, In Game Problem, Cancel Account, and more.
Start typing out the reason you want to get in touch with Blizzard. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent Blizzard help topics searched

It will not let me into my account do to authentication problems and the phone number t...
I bought vanguard but i have windows * so i cant play it. I want a refund please
I have an account with you and now I get that that account does not exist and I just bo...
My Tauren Shaman, Hatah, on Borean Tundra cannot be logged into. it tells me the World...
Need to remove an authenticator
TL*DR My account went through Account Closure and I can't even log into battle.net now...
I have managed to loose both my authentication for mobile device and my security questi...
There dumbass varifaction method wont let me create an account for your stupid...
it will not let me buy vanguard even though I am old enough
I cant link my phone number to my blizzard acoount
im banned or suspended idk why i havent done anything i was off for two days and got ba...
The re-installation of the battle.net app is stuck at *%. It was stuck at *%, then...
For over a day now my Charter De*thtempest ** Hunter on server Stormrage has been stuck...
New phone and computer. Don't have authenticator or restore code
Hello,**I have problem with a two Battle.net accounts.*I have two accounts. One with em...
My credit card was hacked on ********. Just recently a charge came through from this co...
My account was hacked

Blizzard Online Help at us.battle.net - Info & Stats

Help desk addresshttps://us.battle.net/support/en/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time43.3333
Rank amongst all ways to reach them2
Other means of communicationtwitter, web
Communication customer rating84%
Quality of help rating86%
Votes for online help442
When this was last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Blizzard Help Pages: What to Know

This is the Blizzard help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Blizzard's best customer help page or faq or forum, this is the best entry point according to 18,108 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on us.battle.net, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Blizzard agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Blizzard: General Information

Blizzard does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Blizzard using 2 different media: twitter, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Blizzard.

Do Blizzard and GetHuman work together?

GetHuman has no relationship with Blizzard and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Blizzard Contact Info

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