Allstate Help Pages

Allstate Customer FAQ, Forum, and Online Help Desk

Average time to fix: (29 hours)
Busiest time: 1pm
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Allstate Online Help at allstate.com - Info & Stats

Help desk address
http://www.allstate.com/ContactUs/main.aspx
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1pm
Average turnaround time
29
Rank amongst all ways to reach them
3
Other means of communication
phone, web, twitter, facebook, email
Communication customer rating
80%
Quality of help rating
77%
Votes for online help
77
When this was last updated
Sun Aug 12 2018 08:00:00 GMT+0000 (UTC)
Best phone number
877-810-2920

Allstate Help Pages: What to Know

This is the Allstate help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Allstate's best customer help page or faq or forum, this is the best entry point according to 10,596 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-810-2920) which we show above. Sometimes when you dig through the various help topics and volumes on allstate.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Allstate agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Allstate: General Information

Allstate has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Allstate using 5 different media: phone, web, twitter, facebook, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-810-2920 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Allstate.
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