Xpress Loan Servicing Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Xpress Loan Servicing?
Q:
Does Xpress Loan Servicing offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7:30am-9pm EST. The least busy day is Thursday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Xpress Loan Servicing below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Xpress Loan Servicing phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Xpress Loan Servicing number should go right to a real human being
Below are some clips we've found from Xpress Loan Servicing's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Hello, and please listen carefully carefully to the following options.
As our menu options may have changed. Calls are recorded for quality assurance.
We're very excited to tell you about a special promotion for select callers.
This will only take a moment. By answering just a few questions we will find out if this offer is right for you.
Are you or is someone in your household fifty years of age or older?
Are you or is someone in your household fifty years of age or older?
Press one for yes.
If you or someone in your household is fifty years of age or older, Otherwise, press pound."
Excerpt from a call with Xpress Loan Servicing
Friday, March 15, 2024 7:25 PM
In fact, much of this information on this page is superfluous because this Xpress Loan Servicing phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Xpress Loan Servicing operates the call center for this 888-811-7101 phone number Mon-Fri 7:30am-9pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 12 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Xpress Loan Servicing call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Xpress Loan Servicing phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Xpress Loan Servicing staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Xpress Loan Servicing is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 12 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call Xpress Loan Servicing
In summation, the best day to call Xpress Loan Servicing is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Xpress Loan Servicing staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Xpress Loan Servicing
If you have time to do a bit of reading before you call Xpress Loan Servicing, we recommend you read over some of our problem-specific articles.
What is Xpress Loan Servicing?
Xpress Loan Servicing is a trusted and reliable loan servicing company that specializes in managing and maintaining loan accounts on behalf of lenders. Our company works with various financial institutions, including banks, credit unions, and mortgage companies. As a loan servicing provider, we handle a range of tasks, including collecting loan payments, managing escrow accounts, and providing customer support services. We understand the complexities and challenges of loan servicing, and our team of experienced professionals is dedicated to providing efficient and personalized solutions. With our advanced technology and streamlined processes, we ensure seamless loan servicing, allowing lenders to focus on their core business. At Xpress Loan Servicing, we strive to deliver exceptional service and support to both lenders and borrowers, making the loan management process simple and hassle-free.
What are the interest rates for Xpress Loan Servicing?
Xpress Loan Servicing offers competitive interest rates tailored to individual borrowers. The interest rates on our loans vary based on several factors, including creditworthiness, loan amount, and loan term. We strive to provide affordable and flexible options to meet our customers' financial needs. To get specific information regarding our interest rates, we encourage you to fill out our online application or contact our customer service team. They will assess your unique circumstances and provide you with a personalized rate quote that best suits your requirements. Our goal is to offer transparent and favorable terms to ensure a positive borrowing experience with Xpress Loan Servicing.
What types of loans does Xpress Loan Servicing offer?
Xpress Loan Servicing offers a variety of loan options tailored to meet the diverse financial needs of our customers. We specialize in personal loans, auto loans, and mortgage loans. For personal loans, we provide flexible financing solutions for various purposes, from debt consolidation to home improvement projects. Our auto loans offer competitive rates and terms for purchasing new or used vehicles, making the process hassle-free. Additionally, we offer mortgage loans to help individuals and families achieve their dream of homeownership, with options for both fixed-rate and adjustable-rate mortgages. At Xpress Loan Servicing, we are committed to providing exceptional service and finding the most suitable loan product to support your financial goals.
Top Xpress Loan Servicing customer service problems
Click the link above to get answers to just about any Xpress Loan Servicing customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Xpress Loan Servicing's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xpress Loan Servicing agent. This phone number is Xpress Loan Servicing's best phone number because 72 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-811-7101 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Xpress Loan Servicing first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Xpress Loan Servicing has 1 phone number. It's not always clear what is the best way to talk to Xpress Loan Servicing representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Xpress Loan Servicing. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Xpress Loan Servicing. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.