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TrueValue Customer FAQ

Top Answers & How-to Guides

What is TrueValue's Phone Number?

The question we are asked most often is about how to talk to TrueValue customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a loyalty program?

Yes, at TrueValue, we have a loyalty program designed to provide amazing benefits and rewards to our valued customers. Our loyalty...
Ask any question you have about TrueValue customer service, get an answer now.
Contact TrueValue customer service

Ordering

How do I place an order?

To place an order with TrueValue, you can do so through their website by browsing the products and adding them to your online cart....
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Can I cancel or change my order?

Yes, you can cancel or change your order at TrueValue. If you wish to cancel or make any modifications to your order, it is important...
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Tracking

How do I track my order?

You can easily track your order by logging into your TrueValue account and navigating to the order status section. There, you will...
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Newsletter

How do I sign up for your newsletter?

To sign up for our newsletter, simply visit our website and look for the option to subscribe to our email list. You can usually find...
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Information

What is TrueValue?

TrueValue is a renowned and trusted retail hardware cooperative in the United States. We offer a wide range of quality products and...
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Payment

What payment methods do you accept?

TrueValue accepts a wide range of payment methods to ensure convenience for our customers. We accept major credit cards such as Visa,...
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Processing Time

How long does it take to process an order?

The time taken to process an order with TrueValue varies based on several factors. Once an order is received, it undergoes a review...
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Shipping

Do you offer international shipping?

Yes, TrueValue offers international shipping. At TrueValue, we understand that our customers are located all around the globe, and...
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Return Policy

What is your return policy?

Our return policy at TrueValue is designed to ensure complete customer satisfaction. If you are not satisfied with your purchase, you...
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Promotions

Are there any ongoing promotions or discounts?

Yes, TrueValue offers ongoing promotions and discounts to provide customers with value for their purchases. Our store regularly introduces...
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Credit Card

Can I apply for a TrueValue credit card?

Yes, you can apply for a TrueValue credit card. TrueValue offers a credit card program that allows customers to enjoy additional benefits...
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Loyalty Program

Do you have a loyalty program?

Yes, at TrueValue, we have a loyalty program designed to provide amazing benefits and rewards to our valued customers. Our loyalty...
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Help me with my TrueValue customer service issue

Ask any question you have about TrueValue customer service. We will do our best to get you answers right away.
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