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Can I cancel or change my order?

Asked 2 years ago
TrueValue understands that sometimes things change, and you may need to cancel or adjust your order. However, the ability to modify or cancel an order typically depends on the specific policies of the TrueValue store where the order was placed, as well as the status of the order itself. If the order has not yet been processed or shipped, there may be options available for cancellation or changes. Conversely, if the order is in transit or has already been completed, it might not be possible to alter it. For the most accurate guidance, it can be helpful for customers to refer to the TrueValue website. The current web page usually provides detailed information regarding order processing, cancellation policies, and customer service contacts. If you have specific details about your order, checking there may be a valuable resource. Remember to act promptly as timing can impact the options available for your order adjustments.
Answered Aug 20th 2025

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