Stein Mart Customer Support on Facebook

Contacting Stein Mart customer service via Facebook or Messenger by GetHuman

Stein Mart on Facebook
Facebook Business Page
https://www.facebook.com/SteinMart?v=app_10442206389
Expect a response in: 4 hours
Best time to write: around 3pm
Rank: #2 of 2 ways to contact
354 customer votes
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.
Message about: ReturnsMessage about: Cancel orderMessage about: Change orderMessage about: Track orderMessage about: ComplaintBecause of another issue

Stein Mart Facebook-based Customer Help - Info & Stats

Address of Facebook page
https://www.facebook.com/SteinMart?v=app_10442206389
Call-back available
NO
Facebook page hours
24 hours, 7 days
Ideal time to write
3pm
First response time
4
Average turnaround time
5
Rank (amongst all ways to contact)
2
Legibility of messaging
77%
Quality of help
74%
Customer votes
354
Information last updated
Fri Dec 07 2018 08:00:00 GMT+0000 (UTC)

Stein Mart Customer Service via Facebook: The Breakdown

Stein Mart's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Stein Mart over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Stein Mart in General

There are 2 ways to speak with Stein Mart customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Stein Mart if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Stein Mart customers, is the 888-783-4662 option we show above. If you know of other ways to reach Stein Mart that we haven't talked about here already, please let our research team know. Or if you think that Stein Mart has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Stein Mart

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