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Redfin Customer Service

Phone Number & Contact Info

Redfin's Best Phone Number

877-973-3346
Toll-free·Calls Customer Service·Most popular Redfin number
Free tools for easier calling
Q:

How do I talk to a live human at Redfin?

A:Calling this Redfin number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Redfin for you.
Q:

Does Redfin offer 24 hour customer service?

A:Not at this number; hours here are 8am-5pm PST. The least busy day is Tuesday, and the most busy day is Thursday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Redfin below.

Let us call and talk to Redfin for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Redfin phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Redfin number should go right to a real human being
In fact, much of this information on this page is superfluous because this Redfin phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Redfin operates the call center for this 877-973-3346 phone number 8am-5pm PT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 157 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Redfin call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Redfin phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Redfin staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Redfin is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 157 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Redfin

In summation, the best day to call Redfin is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Redfin staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Redfin

If you have time to do a bit of reading before you call Redfin, we recommend you read over some of our problem-specific articles.

What is the Redfin Estimate and how is it calculated?

The Redfin Estimate is an automated home valuation tool provided by Redfin. It uses a combination of public record data, MLS information, and user-submitted data to estimate the current market value of a property. The estimate is updated regularly and takes into consideration various factors such as recent sales of similar homes in the area, property characteristics, neighborhood trends, and market conditions. Redfin also incorporates machine learning algorithms to improve the accuracy of the estimate over time. It is important to note that the Redfin Estimate is not an appraisal and should not be considered as a guarantee or a substitute for a professional evaluation. However, it can be a helpful starting point for homeowners, buyers, and sellers to understand the potential value of a property.

What information can I find on a Redfin listing?

On a Redfin listing, you can find a comprehensive and detailed overview of the property. This includes essential information such as the price, number of bedrooms and bathrooms, square footage, lot size, and year built. Additionally, you can explore high-resolution photos of the property, floor plans, and virtual tours to get a visual representation. Redfin listings also provide information on the property's location, nearby amenities, and schools. You can access detailed descriptions describing the property's features, upgrades, and any remodeling projects. Redfin also discloses historical sale information, property tax data, and the listing history of the property. Moreover, you can find an estimate of the home's value and see comparable properties in the area. To sum up, accessing a Redfin listing offers a comprehensive view of the property, empowering buyers to make informed decisions.

Can I schedule a virtual tour of a property on Redfin?

Yes, you can schedule a virtual tour of a property on Redfin. Redfin offers the option to view properties virtually through their online platform. To schedule a virtual tour, simply find the property listing you are interested in and click on the "Schedule Tour" button. From there, you can choose the virtual tour option and select a date and time that works best for you. During the virtual tour, an agent will guide you through the property remotely, allowing you to see the space from the comfort of your own home. Virtual tours provide an immersive experience, enabling you to explore the property in detail, ask questions, and get a feel for the layout before deciding on an in-person visit.

Top Redfin customer service problems

Click the link above to get answers to just about any Redfin customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Redfin is extracted from issues that customers have reported to GetHuman.
Redfin issues reported to GetHuman

More Redfin Customer Service Contacts

There are of course other ways to contact Redfin customer service besides the phone. Below we list the best ones, by medium.

Redfin Customer Help Desk / Web Support

redfin.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Redfin customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Redfin's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Redfin agent. This phone number is Redfin's best phone number because 942 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-973-3346 include and other customer service issues. Rather than trying to call Redfin first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Redfin has 1 phone number. It's not always clear what is the best way to talk to Redfin representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Redfin. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Redfin. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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