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Louisville Gas & Electric Co Customer FAQ

Top Answers & How-to Guides

What is Louisville Gas & Electric Co's Phone Number?

The question we are asked most often is about how to talk to Louisville Gas & Electric Co customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I manage my account online?

Yes, you can easily manage your account online with Louisville Gas & Electric Co. Our user-friendly online portal allows you to have...

Are there any programs or incentives available for energy efficiency upgrades?

Yes, Louisville Gas & Electric Co offers various programs and incentives to support energy efficiency upgrades. Our Energy Efficiency...
Ask any question you have about Louisville Gas & Electric Co customer service, get an answer now.
Contact Louisville Gas & Electric Co customer service

Billing and Payments

How do I pay my bill?

Louisville Gas & Electric offers several convenient methods for paying your bill. You can pay online through our secure website, set...
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What payment options are available?

Louisville Gas & Electric Co offers various convenient payment options to suit customer preferences. Firstly, credit/debit card payments...
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Outages and Emergencies

What should I do if there is a power outage?

If you experience a power outage, it is important to first check if the outage is limited to your home or if it affects a larger area....
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How can I report a gas leak or emergency?

If you suspect a gas leak or have an emergency situation involving natural gas, it is crucial to act quickly and prioritize safety....
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Meter Readings

How do I request a meter reading?

To request a meter reading, you can contact our customer service department through various channels such as phone, email, or online...
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Services Provided

What services does Louisville Gas & Electric Co provide?

Louisville Gas & Electric Co provides a range of essential services. As a leading energy provider, we supply natural gas and electricity...
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Account Management

Can I manage my account online?

Yes, you can easily manage your account online with Louisville Gas & Electric Co. Our user-friendly online portal allows you to have...
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Service Response Time

What is the average response time for service requests?

The average response time for service requests at Louisville Gas & Electric Co is dependent on various factors including the nature...
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Rates and Tariffs

What are the rates and tariffs for residential customers?

Louisville Gas & Electric Co understands the importance of providing transparent and reliable information to our valued residential...
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Energy Efficiency Programs

Are there any programs or incentives available for energy efficiency upgrades?

Yes, Louisville Gas & Electric Co offers various programs and incentives to support energy efficiency upgrades. Our Energy Efficiency...
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Help me with my Louisville Gas & Electric Co customer service issue

Ask any question you have about Louisville Gas & Electric Co customer service. We will do our best to get you answers right away.
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