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Julep Customer FAQ

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How do I Contact Julep Customer Service?

The question we are asked most often is about how to talk to Julep customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Julep offer any discounts or promotions?

Yes, Julep offers discounts and promotions to its customers. Customers can sign up for Julep's email newsletter to receive exclusive...
Ask any question you have about Julep customer service, get an answer now.
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About Julep

What is Julep?

Julep is a beauty brand that offers a wide range of high-quality nail polishes, cosmetics, skincare, and beauty products. With a focus...
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Policies

What is Julep's return policy?

Julep's return policy allows customers to return any unused or gently used products within 30 days of purchase for a full refund. The...
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Can I cancel my Julep subscription?

Yes, you can cancel your Julep subscription at any time. We understand that circumstances change and you may no longer wish to continue...
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Payment Methods

What payment methods does Julep accept?

Julep accepts various payment methods to provide a convenient shopping experience for its customers. We offer secure transactions through...
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Shipping

Does Julep offer international shipping?

Yes, Julep does offer international shipping. Customers residing outside of the United States can enjoy Julep's products and have them...
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How long does it take for Julep products to be delivered?

Julep products are typically delivered within 5-7 business days from the time of order placement. However, delivery times may vary...
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Can I track my Julep package?

Yes, you can track your Julep package. Once your order has been shipped, you will receive an email notification with a tracking number....
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Loyalty Program

What is Julep's loyalty program?

Julep's loyalty program is called Maven Loyalty. It is a reward system designed to provide exclusive benefits and perks to Julep customers....
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Product Information

Are Julep products cruelty-free?

Yes, Julep products are cruelty-free. Julep is committed to producing skincare and beauty products without causing harm to animals....
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Promotions

Does Julep offer any discounts or promotions?

Yes, Julep offers discounts and promotions to its customers. Customers can sign up for Julep's email newsletter to receive exclusive...
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Help me with my Julep customer service issue

Ask any question you have about Julep customer service. We will do our best to get you answers right away.
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