What is Julep's return policy?

Julep's return policy allows customers to return any unused or gently used products within 30 days of purchase for a full refund. The company offers hassle-free returns and does not require a reason for the return. Customers are advised to reach out to Julep's customer service team to initiate the return process and receive a prepaid return shipping label. Once the return is received and inspected, Julep issues the refund back to the original form of payment within a reasonable timeframe. It is important to note that shipping and handling charges are non-refundable, and any promotional items or gifts received with the purchase must also be returned. Julep aims to provide utmost customer satisfaction through their straightforward and flexible return policy.