Hanover Direct Customer Service

Phone Number & Contact Information

201-863-7300
Customer Service·No access to a live rep
Q:How do I get a live human at Hanover Direct?
A:You cannot speak to real human being at this phone number. It's an automated system, but you can contact them through email or Facebook / Messenger.
socialmedia@hanoverdirect.com - Contact Us
Email is no phone number, but it is a near-ubiquitous form of communication.
Q:Does Hanover Direct offer 24 hour customer service?
A:Not at this phone number. Below are other customer service channels and hours. Meanwhile, we can help you find information and answers to your specific problem:

How to contact Hanover Direct Customer Service

There are of course other ways to contact Hanover Direct customer service besides the phone. Below we list them by medium, from most to least popular.
Email
socialmedia@hanoverdirect.com - Contact Us
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Hanover Direct will reply our your email.
Facebook / Messenger
https://www.facebook.com/Hanover-Direct-Inc-108269922670322/ - Contact Us
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Hanover Direct, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Can I get through to a real live person at this number?

Even though this Hanover Direct number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Must use company lookup option to reach someone.
Here is how our research team describes the way the Hanover Direct phone system greets you: Thank you for calling the Home Depot Company Store. If you know the 4-digit extension of the person you are calling, please dial it now. For a company directory, please press 1. If you are interested in joining our Home Depot team, please apply online at careers.homedepot.com.

Conclusion and closing notes

This is Hanover Direct's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hanover Direct agent. This phone number is Hanover Direct's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Hanover Direct customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 201-863-7300 for, including and other customer support issues. The Hanover Direct call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Hanover Direct has 1 phone number. It's not always clear what is the best way to talk to Hanover Direct representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hanover Direct. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hanover Direct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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