Bumble Customer Support on Facebook

Contacting Bumble customer service via Facebook or Messenger

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4,079 customers have asked GetHuman if Bumble answers customer inquiries on Facebook
Bumble does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Recent reasons others searched for Bumble on Facebook

I had an old account with Bumble that had a subscription back in May. I wanted to cance...Hi I need to report a fake profile. *A man called Matt claiming to be a pilot from Colc...account was set up fraudulently and accessed bank account. there is no number to call a...Hi. I set up a Bumble account under my name Dennis Lindell around * months ago and del...I opt to upgrade the service on bumble BFF and was charged $**.** on Aug ** but regretf...I want to know that when a user shows he’s in a certain city and it shows how many mil...Bumble has charged me $**.** for a service I did not want. They are sneaky and run pop...I initially reported an issue ***iciated with my account (email- *****@***.com) that al...I paid for bumble boost. It doesn’t work! I’ve emailed directly through the app to repo...Hi, I started using bumble yesterday, and out of a sudden I was prompted to buy an expe...I’m Professional intelligent mature woman who just signed up for Bumble August *. You c...I believe my account was hacked or blocked for very strange reason- someone complained...I joined Bumble dating site and did not like it so I set my preference to not continue...I am ***% frustrated with the lack of customer service efficiency. I have emailed multi...I'm very upset. I made what appeared to be an awesome connection: James (Jimmy) Briggs...****o, Recently within the last couple days I created a bumble account (BFF * date.) Ye...

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Bumble Customer Service via Facebook: The Breakdown

Bumble does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Email Bumble instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Bumble over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Bumble in General

Believe it or not, this Facebook page is the only way we know of to communicate with Bumble. Which doesn't bode well for trying to get a customer issue addressed. Fear not: viewing this page will trigger one of the GetHuman research staff to dig harder for other ways to contact Bumble besides this. The best way to talk to customer care, according to other Bumble customers, is the feedback@bumble.com option we show above. If you know of other ways to reach Bumble that we haven't talked about here already, please let our research team know. Or if you think that Bumble has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

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