Scottish Friendly Customer Service

Phone Number & Contact Info

Scottish Friendly's Best Phone Number

0333 323 5433
Calls Customer Service·Most popular Scottish Friendly number
Q:

How do I talk to a live human at Scottish Friendly?

A:Calling this Scottish Friendly number should go right to a real human being
Q:

Does Scottish Friendly offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-5:30pm EST. The least busy day is Monday, and the most busy day is Friday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Scottish Friendly phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Scottish Friendly number should go right to a real human being
In fact, much of this information on this page is superfluous because this Scottish Friendly phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Scottish Friendly operates the call center for this 0333 323 5433 phone number Mon-Fri 8:30am-5:30pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Scottish Friendly phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Scottish Friendly staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Scottish Friendly is Monday. The most busy day to call is Friday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Scottish Friendly

In summation, the best day to call Scottish Friendly is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Scottish Friendly staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Scottish Friendly

If you have time to do a bit of reading before you call Scottish Friendly, we recommend you read over some of our problem-specific articles.

What are the fees associated with Scottish Friendly accounts?

There are no fees associated with opening or maintaining a Scottish Friendly account. Scottish Friendly is committed to providing affordable and accessible financial products to its customers. They believe in keeping costs as low as possible, allowing customers to maximize savings and investments. This means there are no account opening charges, annual fees, or fees for making additional contributions. However, it is important to note that investment funds may have their own charges, known as ongoing charges. These charges cover fund management costs and are deducted from the value of the investment. Overall, Scottish Friendly strives to offer transparent and cost-effective investment solutions, helping customers achieve their financial goals without being burdened by unnecessary fees.

Are there any penalties for closing my Scottish Friendly account?

There are no penalties for closing your Scottish Friendly account. We understand that circumstances may change, and our aim is to provide flexibility and ease of use for our customers. Whether you are looking to withdraw your funds partially or close the account completely, there are no charges involved. You have the freedom to make decisions that suit your financial needs without incurring any additional costs. However, it is important to note that the value of your investment may vary and could be higher or lower than your original investment amount. We encourage you to review your investment options and consider seeking professional financial advice before making any decisions regarding the closure of your Scottish Friendly account.

What is Scottish Friendly and what do they offer?

Scottish Friendly is a financial company that provides a range of products and services to help individuals and families achieve their financial goals. As a mutual organization, Scottish Friendly is owned by its members, putting their interests at the forefront. They offer a variety of savings and investment options, including individual savings accounts (ISAs) and bonds, allowing individuals to save for the future or grow their wealth. Scottish Friendly also provides life insurance and protection plans, ensuring policyholders have financial security in case of unforeseen circumstances. With over 155 years of experience, Scottish Friendly strives to offer accessible and transparent financial solutions, catering to the needs of their members and helping them navigate their financial journey with confidence.

Top Scottish Friendly customer service problems

Click the link above to get answers to just about any Scottish Friendly customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Scottish Friendly Customer Service Contacts

There are of course other ways to contact Scottish Friendly customer service besides the phone. Below we list the best ones, by medium.

Scottish Friendly Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Scottish Friendly will reply our your email.

Scottish Friendly Customer Help Desk / Web Support

scottishfriendly.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Scottish Friendly customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Scottish Friendly's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Scottish Friendly agent. This phone number is Scottish Friendly's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0333 323 5433 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Scottish Friendly first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Scottish Friendly has 1 phone number. It's not always clear what is the best way to talk to Scottish Friendly representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Scottish Friendly. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Scottish Friendly. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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