Razer Email

Emailing Razer Customer Support by GetHuman

support-us@razersupport.com
Customer Service Email
Average reply: (65 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:15am
Why do you want to write to Razer?

Customers recently wanted to email Razer about the following:

I sent a friend a card from Amazon can’t open it because my friend doesn’t have Amazon
My card is not working
My scroll wheel on my razer basilisk is not working
My phone was stolen and I couldn't charge the cards I bought
Gift card is not active
Hey, I just bought an Razer Blackshark v* X headset. Included in the packaging was a co...
A few weeks ago i had been in contact with support for my headset, Kraken Kitty - Wired...
Have a razer card that says not activated
Had my mouth since April stop working not doing anything
My child electric razor ** is not working
I am having mic problems with the razor Kaira pro wireless headset
Hello .. i want to buy the Zephyr mask but it's always Sold out ... how and where can i...

Help me with my issue

Razer Email Support - by the Numbers

Email addresssupport-us@razersupport.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:15am
Average wait65
Rank (overall)2
Alternate methodsphone, email, web
Quality of communication96%
Quality of help81%
Customer votes51
Information last updatedTue Jan 31 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-697-2037

Razer Customer Service Email

Email Razer customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Razer customer service. This information is according to 4,254 GetHuman users who are also Razer customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Razer customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Razer at their 888-697-2037 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Where to buy. When you email Razer one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Razer by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Razer

Razer provides customer service by email and also by phone. There are 4 ways to reach Razer across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for Razer customer support is 888-697-2037. With our free tools, you can check out the current wait time for Razer and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Razer customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Razer currently.

What's the connection between Razer and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Razer's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Razer Contact Info

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