Postmates Email

Emailing Postmates Customer Support by GetHuman

help@postmates.com
Customer Service Email
  • The average reply comes back in around 13 hours.
  • Email is monitored Mon-Fri 9am-5pm EST, so expect a reply during that timeframe in a given day.
Resolving a customer issue over email may work, but we highly recommend describing your issue so that we may get you answers tailored to your exact problem before you start reaching out to Postmates.

Customers recently wanted to email Postmates about the following:

Hi. My delivery from Arbys was late . Food was cold. I didn’t get the order until...
Hi. My delivery order was late from Arbys . My food was cold . I didn’t get my order...
I didn’t get my complete order. Two tacos are missing. The order was from Jack in the Box.
I oder for a pick up, so I went to the restaurant and picked up my food. I get home to...
I just order some food we only got half the order I called the place where we ordered...
I just ordered Grand theft auto trilogy for xbox today. And it was being sent out for d...
trying to receive my **** NEC form from postmates because I never received one in...
There have been several times where my order was wrong, missing items, or once my order...
I placed an order last night for delivery today. It wasn't here by the time I requested...
Hello, * I placed an order through postmates for ihop in New Orleans La to get milk...
My order is missing! I always order a grocery order from Walmart and I have never run i...
I have had the Postmates account for a while and have had no problem. After a short hia...

Help me with my issue

Postmates Email Support - by the Numbers

Email addresshelp@postmates.com
Department you are emailingCustomer Service
Customer service hoursMon-Fri 9am-5pm EST
Most likely time of response10:15am
Average wait13
Rank (overall)1
Alternate methodsemail, web
Quality of communication65%
Quality of help85%
Customer votes532
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Postmates Customer Service Email

Email Postmates customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Postmates customer service. This information is according to 72,642 GetHuman users who are also Postmates customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Dispute a Charge. When you email Postmates one of their customer service agents sitting in one of their call centers, likely located in Greensboro, NC or India, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 9am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Postmates by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Postmates

Postmates provides customer service by email, even though they do not have a phone number. There are 2 ways to reach Postmates across 2 communication modes: email, web. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Postmates customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Postmates currently.

What's the connection between Postmates and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Postmates's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Postmates Contact Info

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