Postmates Email

Emailing Postmates Customer Support by GetHuman

help@postmates.com
Customer Service Email
Average reply: (55 hours)
Expect replies: Mon-Fri 9am-5pm EST
Usually writes back @ 3:15pm
Why do you want to write to Postmates?

Customers recently wanted to email Postmates about the following:

I was charged **.** for a service that was not even available
I ordered a pretty good size order from Hooters on *******. Everything was terrible. I...
Promo code not working
I removed a tip from an order and now it is being placed back on there and twice it see...
Someone placed a fraudulent order with my card
I ordered delivery from Subway on *********. My order was never delivered and the drive...
I didn't receive my order completely and still got charged. This is the second time my...
Hello I need help finding out how much was the amount of my taxes that I got back please
My account has been needing attention for over a year now and there is someone deliveri...
i place on order from chili's and never got my food deliver i, never got a text from th...
My order from McDonald's was cold in missing items , I've been trying to reach out to...
More order was cancelled n my monies frozen...would like to try n change restaurants wi...

Help me with my issue

Postmates Email Support - by the Numbers

Email addresshelp@postmates.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hoursMon-Fri 9am-5pm EST
Most likely time of response3:15pm
Average wait55
Rank (overall)1
Alternate methodsemail, web
Quality of communication78%
Quality of help72%
Customer votes561
Information last updatedTue Dec 06 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Postmates Customer Service Email

Email Postmates customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Postmates customer service. This information is according to 72,642 GetHuman users who are also Postmates customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Setup service. When you email Postmates one of their customer service agents sitting in one of their call centers, likely located in Greensboro, NC or India, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 9am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Postmates by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Postmates

Postmates provides customer service by email, even though they do not have a phone number. There are 2 ways to reach Postmates across 2 communication modes: email, web. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Postmates customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Postmates currently.

What's the connection between Postmates and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Postmates's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Postmates Contact Info

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