Postmates Email

Emailing Postmates Customer Support by GetHuman

help@postmates.com
Customer Service Email
Average reply: (11 hours)
Expect replies: Mon-Fri 9am-5pm EST
Usually writes back @ 2:45pm
Why do you want to write to Postmates?

Customers recently wanted to email Postmates about the following:

I need to fix my instant pay out. I'm not receiving text to verify my account.**My phon...
ordered from chipotle, driver unable to locate my building in a timely manner. I was to...
I need to verify my bank information
I was paid $*** out of $*** GUARANTEED EARNING by completing my ** deliveries*I would l...
i cannot get paid because the app refuses to send me a verification text message, and i...
**** for cracker barrel was sent though text message and i dont have a post mates accou...
I'd like to report the following about my recent order from Taco Bell:*** Grande Nachos...
Hola necesito la direcci*n de mi *ltimo cliente porque no le pude hacer la entrega porq...
I started postmates today the amount was super small then had a cancellation what kind...
I was charged for both the unlimited for $**.***year and $*.***mos and I never asked fo...
I have a new bank now and I was trying submit my new account info so I could deposit in...
I ordered a candy bar and one soup from merchant *-** and never received my items. I s...

Help me with my issue

Postmates Email Support - by the Numbers

Email addresshelp@postmates.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hoursMon-Fri 9am-5pm EST
Most likely time of response2:45pm
Average wait11
Rank (overall)1
Alternate methodsemail, web
Quality of communication63%
Quality of help87%
Customer votes534
Information last updatedSun Sep 27 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Postmates Customer Service Email

Email Postmates customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Postmates customer service. This information is according to 72,642 GetHuman users who are also Postmates customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Setup service. When you email Postmates one of their customer service agents sitting in one of their call centers, likely located in Greensboro, NC or India, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 9am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Postmates by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Postmates

Postmates provides customer service by email, even though they do not have a phone number. There are 2 ways to reach Postmates across 2 communication modes: email, web. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Postmates customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Postmates currently.

What's the connection between Postmates and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Postmates's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Postmates Contact Info

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