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Orcon Customer Service

Phone Number & Contact Info

Orcon's Best Phone Number

+64 800 131 415
Calls Customer Service·Most popular Orcon number
Q:

How do I talk to a live human at Orcon?

A:Calling this Orcon number should go right to a real human being
Q:

Does Orcon offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Orcon phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Orcon number should go right to a real human being
In fact, much of this information on this page is superfluous because this Orcon phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Orcon operates the call center for this +64 800 131 415 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Orcon phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Orcon staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Orcon is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Orcon

In summation, the best day to call Orcon is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Orcon staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Orcon

If you have time to do a bit of reading before you call Orcon, we recommend you read over some of our problem-specific articles.

What is Orcon's cancellation policy?

Orcon's cancellation policy allows customers to end their services at any time. There are no contracts or termination fees involved. Customers simply need to provide a 30-day notice to cancel their services. Upon cancellation, customers will be responsible for settling any outstanding invoices or charges for equipment that has not been returned. Orcon recommends discussing the cancellation process with their customer support team to ensure a smooth and hassle-free experience.

What internet plans does Orcon offer?

Orcon offers a range of internet plans to suit different needs and budgets. These plans include ADSL, VDSL, Fibre, and Business options. The ADSL plans are designed for those who have a standard broadband connection and require unlimited data or have a monthly data allowance. VDSL plans, on the other hand, are suitable for customers who desire a faster connection speed. The Fibre plans provide ultra-fast and reliable internet for customers who have access to Fibre broadband. Lastly, for businesses, Orcon offers tailored plans that cater to specific requirements, including faster speeds, advanced network management, and dedicated support. With Orcon, customers have various choices, enabling them to select the plan that best fits their internet usage and preferences.

What is the contract length for Orcon broadband plans?

The contract length for Orcon broadband plans varies depending on the specific plan chosen. Orcon offers both contract and no-contract options. For customers who select a contract plan, the contract length typically ranges from 12 to 24 months. The specific length of the contract is stated in the plan details provided on our website. It's important to note that opting for a contract plan may offer benefits such as discounted rates or promotional offers. However, if customers prefer more flexibility, Orcon also offers no-contract plans where customers are not tied to a specific contractual commitment. Ultimately, the choice of contract length is up to the customer's individual preferences and requirements for their broadband service.

Top Orcon customer service problems

Click the link above to get answers to just about any Orcon customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Orcon's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Orcon agent. This phone number is Orcon's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +64 800 131 415 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Orcon first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Orcon has 1 phone number. It's not always clear what is the best way to talk to Orcon representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Orcon. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Orcon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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