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Ooma Customer FAQ

Top Answers & How-to Guides

What is Ooma's Phone Number?

The question we are asked most often is about how to talk to Ooma customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any additional monthly charges or hidden fees?

No, Ooma does not have any additional monthly charges or hidden fees. With Ooma's home phone service, you only pay the applicable taxes...
Ask any question you have about Ooma customer service, get an answer now.
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Overview

What is Ooma?

Ooma is a leading provider of voice over IP (VoIP) services, offering a complete phone system for residential and business users. It...
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Functionality

How does Ooma work?

Ooma is a cloud-based phone service that uses Voice over Internet Protocol (VoIP) technology to provide affordable and reliable phone...
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Features

What are the features and benefits of Ooma?

Ooma offers a range of features and benefits that make it a standout choice for users. Firstly, it provides crystal-clear call quality,...
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Number Porting

Can I keep my existing phone number?

Yes, Ooma allows you to keep your existing phone number. When you sign up for Ooma's service, you have the option to transfer your...
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Equipment Needed

What equipment do I need to use Ooma?

To use Ooma, you will need the Ooma Telo device, a high-speed internet connection, and a regular home phone. The Ooma Telo serves as...
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Compatibility

Is Ooma compatible with my existing internet service?

Yes, Ooma is compatible with most existing internet services. Ooma uses Voice over Internet Protocol (VoIP) technology to provide crystal...
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International Calling

What are the international calling rates with Ooma?

Ooma offers competitive international calling rates, making it affordable for customers to stay connected globally. The rates vary...
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Security

How secure is Ooma's phone service?

Ooma takes phone service security very seriously. We employ robust measures to protect your conversations and personal data. Our innovative...
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Business Use

Can I use Ooma for business purposes?

Yes, Ooma can be used for business purposes. Ooma offers a range of products and services specifically designed for businesses of all...
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Pricing

Are there any additional monthly charges or hidden fees?

No, Ooma does not have any additional monthly charges or hidden fees. With Ooma's home phone service, you only pay the applicable taxes...
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Help me with my Ooma customer service issue

Ask any question you have about Ooma customer service. We will do our best to get you answers right away.
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