How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Oldies.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Oldies.com number should go right to a real human being
Below are some clips we've found from Oldies.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Odys dot com.
If you are calling to place an order, we encourage you to visit our website at w w w dot olives dot com.
Our website is available twenty four seven, and you can conveniently place your order online at any time.
To place an order by telephone, please press one.
To check on the status of an
service representative, please press zero or hold for the next available operator.
You are being transferred to the operator.
Thank you for holding. Please stay on the line We are currently assisting other customers."
Excerpt from a call with Oldies.com
Thursday, January 4, 2024 6:45 PM
The first phone menu
"Thank you for calling Odys dot com.
If you are calling to place an order, we encourage you to visit our website at w w w dot olives dot com.
Our website is available twenty four seven, and you can conveniently place your order online at any time.
To speak with a customer service
To place an order by telephone, please press one.
To check on the status of an order, please press two."
Excerpt from a call with Oldies.com
Tuesday, March 12, 2024 1:34 PM
In fact, much of this information on this page is superfluous because this Oldies.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Oldies.com operates the call center for this 800-336-4627 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 120 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oldies.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oldies.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Oldies.com is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 120 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Oldies.com is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Oldies.com staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Oldies.com number?
Below is a sample of recent calls to Oldies.com, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with lost order: "I was calling to find out how my order could be reconciled after it was shipped to the wrong PO box."
- From a call lasting 7m 32s , Mar 13, 2024 4:44 PM
Missing delivery inquiry: "I received an email saying my order was delivered, but I never got anything from Oldies.com."
- From a call lasting 7m 11s , Mar 12, 2024 1:34 PM
Inquiring about DVD purchase: "Do y'all have LA Guns cocked and loaded on DVD?"
- From a call lasting 14m 36s , Jan 4, 2024 6:45 PM
More Ways to Contact Oldies.com Customer Service
There are of course other ways to contact Oldies.com customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Oldies.com will reply our your email.
Conclusion and closing notes
This is Oldies.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oldies.com agent. This phone number is Oldies.com's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-336-4627 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Oldies.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Oldies.com has 1 phone number. It's not always clear what is the best way to talk to Oldies.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Oldies.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oldies.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.