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Levi's Customer FAQ

Top Answers & How-to Guides

What is Levi's's Phone Number?

The question we are asked most often is about how to talk to Levi's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Levi's offer free shipping?

Yes, Levi's does offer free shipping for eligible orders. Customers can take advantage of this service when their order exceeds a certain...
Ask any question you have about Levi's customer service, get an answer now.
Contact Levi's customer service

Gift Cards

How Do I Buy a Gift Card from Levi's?

Customers can purchase a physical gift card or an eGift card from Levi's. You can only purchase five physical gift cards or one eGift...
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What Do I Do If My Levi’s Gift Card Balance Won’t Load?

Check your Internet connection if your Levi's gift card balance won't load. Find out if your Levi's gift card balance is still active....
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How Do I Check the Balance on My Levi’s Gift Card?

If you have Levi's gift card and you want to check the balance of your Levi's gift card, go to the homepage of Levi's and sign in with...
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How Do I Request a Refund to a Gift Card from Levi's?

You can return any Levi's purchase made with a gift card and get the refund applied to that gift card if you make the return within...
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How Do I Send Someone a Levi's Gift Card?

For the denim lover in your life, a Levi's gift card is the perfect gift option. You can send an electronic gift card through email...
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How Do I Use My Levi’s Gift Card for My Purchase?

If you have Levi's gift card, sign in to your account and click on Shop Now. Select the product you want in the drop-down menu and...
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Do Levi's gift cards expire?

No, Levi's gift cards do not expire. You can use them at any time to purchase your favorite Levi's jeans, apparel, or accessories in-store...
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Can I use multiple gift cards for a single purchase at Levi's?

Yes, you can use multiple gift cards for a single purchase at Levi's. Levi's allows customers to use up to five gift cards per transaction....
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Is there a maximum limit on the amount I can load onto a Levi's gift card?

No, there is no maximum limit on the amount you can load onto a Levi's gift card. You have the flexibility to choose any amount you...
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Do Levi's gift cards work internationally?

Yes, Levi's gift cards can be used internationally. These gift cards are accepted at most Levi's stores and online on the official...
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What if my Levi's gift card is lost or stolen?

If your Levi's gift card is lost or stolen, it is essential to take immediate action. Please contact our customer service team at [insert...
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Returns

What is Levi's return policy?

Levi's return policy ensures customer satisfaction. If you are not completely satisfied with your purchase, you may return unworn,...
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How long does it take to receive a refund to my original payment method?

The refund for your Levi's purchase is typically processed within 10-14 business days of receiving your returned item at our warehouse....
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Can I return Levi's products purchased online to a physical store?

Yes, Levi's allows customers to return products purchased online to a physical store. If you are unsatisfied with your online purchase...
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Payment Methods

What payment methods does Levi's accept?

Levi's accepts a variety of payment methods to ensure a seamless shopping experience. Customers can conveniently make purchases using...
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Shipping

Does Levi's offer free shipping?

Yes, Levi's does offer free shipping for eligible orders. Customers can take advantage of this service when their order exceeds a certain...
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Help me with my Levi's customer service issue

Ask any question you have about Levi's customer service. We will do our best to get you answers right away.
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