What Do I Do If My Levi’s Gift Card Balance Won’t Load?

Check your Internet connection if your Levi's gift card balance won't load. Find out if your Levi's gift card balance is still active. Check that the total balance on your Levi's gift card matches the amount you are trying to use. If the above steps don't fix the problem, try using a different browser or device. If you still can't load your Levi's gift card, contact customer service for help.

Gift cards are a great way to buy things online or in-store. If you receive a gift card from Levi's, you may want to know what to do if the balance won't load. This can happen for several reasons. Here are some things you can try:

1. Check the Expiration Date on Your Card

If it's expired, that may be why your card won't load. If you have recently purchased a gift card, check the expiration date.

2. Use the Correct Gift Card Number

The Levi's gift card number is on the back of the card. Ensure you enter the correct Levi's gift card number in the box when redeeming online.

3. Check Your Internet Connection

If you are having trouble loading Levi's gift card balance, it could be because your Internet connection is not working. Ensure you connect to a reliable Wi-Fi or cellular data network with no interruptions in the connection.

4. Update Your Browser

Sometimes, outdated browsers can cause problems loading Levi's gift card balance. To check if this is the case:

Open a new tab and go to Google Chrome's settings page.
From there, click on Help and then About Google Chrome.
This will take you to a page that shows which version of chrome you currently installed on your computer.
Ensure that it is up to date by clicking Update Now.
This should fix any issues with loading Levi's gift card balance in no time.

5. Clear Cache

If none of these solutions work, it might be time to try resetting your cache and cookies. First, navigate to Google Chrome's settings page and click Privacy followed by Clear Browsing Data. You'll see a pop-up window asking if you want to clear Cache. Select Yes.

6. Restart Your Computer and Try Again

Log out of Levi's account and log back in again. Enter your username or email address. This should reset the system and allow you to access your account without issue.

7. Contact Customer Service

If none of these steps work, contact Levi's customer service for assistance loading your gift card. Levi's will be happy to help you and get you back on track with loading your Levi's gift card as soon as possible.

Why does GetHuman Write How-to Guides for Levi's Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Levi's in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Levi’s Gift Card Balance Won’t Load? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.