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Kelty Customer FAQ

Top Answers & How-to Guides

What is Kelty's Phone Number?

The question we are asked most often is about how to talk to Kelty customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a Kelty store locator?

Yes, Kelty does offer a store locator tool on their website. To find a Kelty store near you, simply visit the Kelty website and navigate...
Ask any question you have about Kelty customer service, get an answer now.
Contact Kelty customer service

Warranty

What is the warranty on Kelty products?

Kelty provides a limited lifetime warranty on all its products. This warranty is applicable to the original purchaser for defects in...
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Return Policy

What is Kelty's return policy?

Kelty's return policy allows customers to return products within 30 days of purchase for a full refund. The product must be unused...
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Instructions

Do Kelty products come with instructions?

Yes, Kelty products come with detailed instructions. We understand the importance of providing clear guidance to our customers, ensuring...
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Cleaning

What are the recommended cleaning instructions for Kelty products?

To keep your Kelty products in top condition, we recommend following these cleaning instructions. For backpacks, hand washing with...
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Repair

Can Kelty products be repaired?

Yes, Kelty products are designed to last, and many of them can be repaired. Kelty offers a Repair Program that allows customers to...
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Sleeping Bags

Do Kelty sleeping bags come with a stuff sack?

Yes, Kelty sleeping bags do come with a stuff sack. Each Kelty sleeping bag is designed and manufactured with a convenient and durable...
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Tents

Are Kelty tents waterproof?

Yes, Kelty tents are designed to be waterproof. Kelty utilizes advanced manufacturing techniques and high-quality materials to ensure...
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Backpacks

What is the weight capacity of Kelty backpacks?

The weight capacity of Kelty backpacks varies depending on the specific model. Kelty offers a wide range of backpacks suitable for...
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Weather Resistance

Are Kelty products suitable for extreme weather conditions?

Yes, Kelty products are designed to withstand extreme weather conditions. With a focus on durability and functionality, Kelty offers...
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Hydration Compatibility

Do Kelty backpacks have hydration compatibility?

Yes, Kelty backpacks are designed with hydration compatibility in mind. Many of their backpacks feature hydration sleeves or compartments...
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Compatibility

Are Kelty products compatible with other brands?

Yes, Kelty products are designed to be versatile and compatible with other brands. We understand that outdoor enthusiasts have specific...
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Store Locator

Is there a Kelty store locator?

Yes, Kelty does offer a store locator tool on their website. To find a Kelty store near you, simply visit the Kelty website and navigate...
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Help me with my Kelty customer service issue

Ask any question you have about Kelty customer service. We will do our best to get you answers right away.
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