Groupon Email

Emailing Groupon Customer Support by GetHuman

support@groupon.com
Customer Service Email
Average reply: (7 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:15am
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Customers recently wanted to email Groupon about the following:

I need help know which Groupon I used.
Made order by mistake need refund to my account
I have a refund and want to apply it to a new purchase. I need assistance on how to do this.
I want to close my account. I have tried to stop all emails but they just keep coming i...
Besteht die M*glichkeit den Groupon Gutschein f. Salsa Club in*Muenchen noch weiter zu...
I purchased a couples massage and facial package, however, when checking out I entered...
I have been purchase from Groupon voucher for cleaning company and very disappointed it...
Hi just wondering if you will be selling Skinny Joe Coffee again in the near future *Ki...
Hi I have had a voucher expire by ** days but due to covid I have not been able to get...
Trying to place an order I can't place on order I guess somebody to call me...
I accidentally purchased * Costco memberships.*I would like a refund for one of them.
I ordered a magazine for one year but the description indicates that the offer expires...

Help me with my issue

Groupon Email Support - by the Numbers

Email addresssupport@groupon.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:15am
Average wait7
Rank (overall)3
Alternate methodsweb, phone, email, twitter, chat
Quality of communication78%
Quality of help57%
Customer votes2,538
Information last updatedSat Sep 12 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-788-7858

Groupon Customer Service Email

Email Groupon customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Groupon customer service. This information is according to 1,724,766 GetHuman users who are also Groupon customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Groupon customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Groupon at their 877-788-7858 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Change My Order. When you email Groupon one of their customer service agents sitting in one of their call centers, likely located in India or Poland, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Groupon by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Groupon

Groupon provides customer service by email and also by phone. There are 5 ways to reach Groupon across 5 communication modes: web, phone, email, twitter, chat. In case you didn't realize there was an alternative, the best phone number for Groupon customer support is 877-788-7858. With our free tools, you can check out the current wait time for Groupon and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Groupon customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Groupon currently.

What's the connection between Groupon and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Groupon's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Groupon Contact Info

Email-based customer care with other companies

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