Does Fidelity National Home Warranty offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Fidelity National Home Warranty below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Fidelity National Home Warranty phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Fidelity National Home Warranty number should go right to a real human being
Below are some clips we've found from Fidelity National Home Warranty's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Fidelity National Home Warranties inbound sales department.
This call may be monitored and recorded for training and quality purposes.
If you are a real estate professional, please press one.
If you are a property manager, please press two."
Excerpt from a call with Fidelity National Home Warranty
Monday, May 20, 2024 10:47 PM
The first phone menu
"Thank you for calling Fidelity National Home Warranties inbound sales department.
This call may be monitored and recorded for training and quality purposes.
If you are a real estate professional, please press one.
If you are a property manager, please press two."
Excerpt from a call with Fidelity National Home Warranty
Monday, May 20, 2024 10:47 PM
After you press 3
"To repeat these to order a home warranty contract, renew a contract, or update an existing order, please press one.
To open a new service request, or speak with a customer service representative, please press two."
Excerpt from a call with Fidelity National Home Warranty
Monday, June 3, 2024 2:53 PM
In fact, much of this information on this page is superfluous because this Fidelity National Home Warranty phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Fidelity National Home Warranty operates the call center for this 800-862-6837 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 79 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Fidelity National Home Warranty call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fidelity National Home Warranty phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fidelity National Home Warranty staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fidelity National Home Warranty is Saturday.The most busy day to call is Monday, which averages 220% more phone calls by comparison.Again, this is based on a sample of 79 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Fidelity National Home Warranty
In summation, the best day to call Fidelity National Home Warranty is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Fidelity National Home Warranty staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Fidelity National Home Warranty
If you have time to do a bit of reading before you call Fidelity National Home Warranty, we recommend you read over some of our problem-specific articles.
Fidelity National Home Warranty is a reputable and comprehensive service designed to protect homeowners from unexpected and costly repairs or replacements of covered home systems and appliances. It is an insurance-like policy that provides peace of mind and financial protection for homeowners in the event of appliance breakdowns or system failures due to normal wear and tear. With Fidelity National Home Warranty, homeowners can enjoy the convenience and security of knowing that qualified technicians will be dispatched to assess, repair, or replace covered items when needed. This warranty offers flexible plans with varying coverage options to suit individual needs and budgets. By choosing Fidelity National Home Warranty, homeowners can safeguard their investments, minimize repair costs, and ensure a sense of security for their homes.
Fidelity National Home Warranty offers comprehensive coverage for various home systems and appliances. Our warranty covers the repair or replacement of major components, including electrical, plumbing, heating, and air conditioning systems. Additionally, we include coverage for major appliances such as refrigerators, dishwashers, ovens, and more. Our goal is to protect homeowners from unexpected expenses due to breakdowns, ensuring peace of mind. With Fidelity National Home Warranty, you can be confident that you are protected against unexpected repair costs, allowing you to enjoy your home without worrying about expensive repairs. Contact us today to learn more about our coverage options and how we can safeguard your home.
Yes, you can transfer your Fidelity National Home Warranty to a new homeowner. By completing a simple transfer request form, you can ensure that the remaining coverage on your warranty is transferred to the new owner. This provides them with the peace of mind and protection that comes with a home warranty. However, it is important to note that certain conditions apply to warranty transfers, such as ensuring that the warranty is still active and in good standing at the time of transfer. Additionally, a nominal fee may be required to process the transfer. We recommend contacting our customer service team for further guidance and assistance in transferring your Fidelity National Home Warranty to a new homeowner.
Click the link above to get answers to just about any Fidelity National Home Warranty customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Fidelity National Home Warranty, and their purpose. Are any of these similar to the reason you are trying to call?
Follow-up on AC repair: "I need to know when somebody's gonna come out."
- From a call lasting 17m 13s , Jun 3, 2024 2:53 PM
Information about why customers call Fidelity National Home Warranty is extracted from issues that customers have reported to GetHuman.
This is Fidelity National Home Warranty's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fidelity National Home Warranty agent. This phone number is Fidelity National Home Warranty's best phone number because 2,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-862-6837 include and other customer service issues. Rather than trying to call Fidelity National Home Warranty first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fidelity National Home Warranty has 1 phone number. It's not always clear what is the best way to talk to Fidelity National Home Warranty representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fidelity National Home Warranty. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fidelity National Home Warranty. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.