Does Choice Home Warranty offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Choice Home Warranty below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Choice Home Warranty phone number to document the phone system.
Here is how our research team describes the way the Choice Home Warranty phone system greets you: Recorded for quality and training purposes, please listen carefully, and I'll get you the right agent as quickly as possible. If you have questions or want to receive information about our home warranty plans and pricing, press 1. To speak with a claim specialist, press 2. If you have questions about your home warranty service agreement, press 3. If you are a realtor, press 4. For service contractor, press 5.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-5.
Below are some clips we've found from Choice Home Warranty's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Choice Home Warranty.
Your call may be monitored or recorded for quality and training purposes.
Please listen carefully, and I'll get you the right agent as quickly as possible.
If you have questions or wanna receive information about our home warranty plans and pricing, press one.
To speak with a claims specialist, press two."
Excerpt from a call with Choice Home Warranty
Friday, February 23, 2024 3:45 PM
The first phone menu
"Thank you for calling Choice Home Warranty.
Your call may be monitored or recorded for quality and training purposes.
Please listen carefully, and I'll get you the right agent as quickly as possible.
If you have questions or wanna receive information about our home warranty plans and pricing, press one.
To speak with a claims specialist, press two."
Excerpt from a call with Choice Home Warranty
Monday, June 10, 2024 6:34 PM
After you press 2
"If you have questions about your home war if you are calling to place a new claim for a broken system or appliance, press one.
If you are calling to discuss an existing claim, press two."
Excerpt from a call with Choice Home Warranty
Wednesday, March 27, 2024 8:43 PM
After you press 3
"If you are a realtor, press if you are calling to place a new claim for a broken system or appliance, press one.
If you are calling to discuss an existing claim, press two."
Excerpt from a call with Choice Home Warranty
Monday, June 10, 2024 6:34 PM
What are the hours and when should I call?
Choice Home Warranty operates the call center for this 888-531-5403 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 170 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Choice Home Warranty call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Choice Home Warranty phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Choice Home Warranty staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Choice Home Warranty is Saturday.The most busy day to call is Monday, which averages 344% more phone calls by comparison.Again, this is based on a sample of 170 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
As a last, sometimes only, resort- Choice Home Warranty customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Choice Home Warranty's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Choice Home Warranty agent. This phone number is Choice Home Warranty's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-531-5403 include and other customer service issues. Rather than trying to call Choice Home Warranty first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Choice Home Warranty has 1 phone number. It's not always clear what is the best way to talk to Choice Home Warranty representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Choice Home Warranty. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Choice Home Warranty. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.