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Birks Group Customer FAQ

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What is Birks Group's Phone Number?

The question we are asked most often is about how to talk to Birks Group customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I purchase gift cards from Birks & Mayors?

Yes, you can purchase gift cards from Birks & Mayors. Our gift cards make the perfect gift for loved ones and are available for purchase...
Ask any question you have about Birks Group customer service, get an answer now.
Contact Birks Group customer service

Order Status

How can I check the status of my order?

You can check the status of your order by logging into your account on our website and navigating to the "Order History" section. Here,...
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Can I track the shipment of my order?

Yes, you can track the shipment of your order with Birks & Mayors, Inc. We offer a convenient tracking service to provide you with...
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Company Overview

What is Birks & Mayors, Inc. known for?

Birks & Mayors, Inc. is renowned for its exceptional craftsmanship and timeless elegance in the jewelry industry. With over 140 years...
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Store Locations

Where are Birks & Mayors stores located?

Birks & Mayors stores are conveniently located across the United States and Canada. With a strong presence in major cities, you can...
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International Shipping

Do Birks & Mayors offer international shipping?

Yes, Birks & Mayors offers international shipping. We understand that our customers come from all around the world and we are committed...
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Return Policy

What is the return policy of Birks & Mayors?

The return policy of Birks & Mayors allows customers to return their jewelry within 30 days of purchase for a full refund or exchange....
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Product Materials

Are all Birks & Mayors products made of genuine materials?

Yes, all Birks & Mayors products are made of genuine materials. We take pride in using only the highest quality materials to create...
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Payment Methods

What payment methods does Birks & Mayors accept?

Birks & Mayors accepts various payment methods to ensure a hassle-free shopping experience for our customers. We gladly accept payments...
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Gift Services

Does Birks & Mayors offer gift wrapping services?

Yes, Birks & Mayors offers gift wrapping services to ensure a beautifully presented gift. Our dedicated team carefully wraps your purchase...
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Does Birks & Mayors offer engraving services?

Yes, Birks & Mayors offers engraving services. Whether you want to personalize a piece of jewelry or create a unique gift, our expert...
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Warranty

Are Birks & Mayors products covered by a warranty?

Yes, all Birks & Mayors products are covered by a warranty. We stand behind the quality and craftsmanship of our jewelry and watches....
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Gift Cards

Can I purchase gift cards from Birks & Mayors?

Yes, you can purchase gift cards from Birks & Mayors. Our gift cards make the perfect gift for loved ones and are available for purchase...
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Help me with my Birks Group customer service issue

Ask any question you have about Birks Group customer service. We will do our best to get you answers right away.
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