A:Arturia does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Arturia starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Arturia offer 24 hour customer service?
A:Not by phone.But you can contact Arturia 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Arturia Customer Service
There are other ways to contact Arturia customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Arturia customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Arturia?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Arturia, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
The system requirements for Arturia software depend on the specific product being used. However, Arturia generally recommends a modern computer with a multi-core processor, at least 4GB of RAM (8GB or more recommended), and a minimum of 6GB of free hard disk space. The software is compatible with both Windows and macOS operating systems. For Windows users, a 64-bit version of Windows 10 or later is recommended, while macOS users should have macOS 10.13 or later. A stable internet connection is required for software installation, activation, and updates. Additionally, a compatible audio interface and MIDI controller may be necessary for certain features and functionalities. It is advisable to check the product-specific system requirements on the Arturia website for more detailed information.
The warranty period for Arturia devices is typically two years from the date of purchase. During this time, Arturia provides free repairs or replacements for any defective devices, as long as the issue is not a result of misuse or accidental damage. To claim warranty service, customers should contact Arturia's customer support team or the authorized dealer from which they purchased the device. It is important to note that the warranty is valid only for the original owner and is non-transferable. Additionally, Arturia may offer extended warranty options for some products, which can be purchased separately for additional coverage beyond the standard two-year period.
The MIDI mappings for Arturia controllers are customizable and flexible. Arturia provides mapping templates and presets for popular software like Ableton Live, Logic Pro, and Cubase, ensuring seamless integration with these DAWs. These mappings cover essential parameters such as transport controls, mixer functions, and instrument parameters. Additionally, Arturia controllers offer user-defined MIDI mappings, allowing you to assign MIDI messages to control any parameter within your software of choice. The MIDI Control Center software provided by Arturia facilitates easy customization and management of these mappings. This flexibility ensures that Arturia controllers can adapt to any workflow or production setup, enhancing your creative process and enabling intuitive control over your music production environment.
Click the link above to get answers to just about any Arturia customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Arturia issue
Conclusion and closing notes
You came here to see Arturia's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Arturia agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Arturia anyways and help you with your issue. Over the last 18 months, 606 customers like you have come in search of a phone number for Arturia and helped us confirm they don't have one. Common reasons that people try to call Arturia customer support department include and other customer service issues. Rather than trying to call Arturia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Arturia doesn't have any phone numbers. It's not always clear what is the best way to talk to Arturia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Arturia Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Arturia, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Arturia customers like yourself.
GetHuman does not provide call center services or customer support operations for Arturia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Arturia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.