Updated May 3, 2024

iLovedooney.com Customer FAQ

Returns

Log in to your iLovedooney account if you want to return a bag to iLovedooney. Go to the order page and click the Return an Item link....

The return policy for iLovedooney.com allows customers to return unused and unworn merchandise within 30 days from the date of purchase....

At iLovedooney.com, we want you to be completely satisfied with your purchase. That's why we offer a generous return policy. You have...

Yes, you can exchange a bag. At iLovedooney.com, we understand that sometimes your purchase may not be exactly what you were looking...

No, there are no fees associated with returning a bag to iLovedooney.com. We offer hassle-free returns and strive to provide exceptional...

No, bags purchased from a third-party retailer cannot be returned to iLovedooney.com. Our return policy only applies to products purchased...

No, personalized bags cannot be returned to iLovedooney.com. Due to their personalized nature, these bags are uniquely customized and...

No, you do not need a receipt to return a bag to iLovedooney.com. At iLovedooney.com, we understand that sometimes receipts can get...

The timeframe for receiving a refund after returning a bag to iLovedooney.com varies depending on certain factors. Once the returned...

Yes, you can cancel a return request after it has been initiated on iLovedooney.com. We understand that circumstances may change, and...

Ask any question you have about iLovedooney.com customer service. We will do our best to get you answers right away.

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Updated May 3, 2024