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iGourmet.com Customer FAQ

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What is iGourmet.com's Phone Number?

The question we are asked most often is about how to talk to iGourmet.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent iGourmet.com Customer Questions

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Product Information

Do you provide allergen information for your products?

iGourmet.com prioritizes food safety by providing allergen details on product pages. Customers can find information about...
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What types of gourmet foods do you offer?

iGourmet.com boasts a wide range of gourmet food items, including artisanal cheeses, fine cured meats, specialty oils, spices,...
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How do I know if a product is gluten-free?

To find out if a product is gluten-free on iGourmet.com, users should examine the product description and specifications for...
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Do you offer organic options?

iGourmet.com provides an extensive array of gourmet foods, including organic selections like cheeses, meats, and snacks. The...
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Can I place a special order for a unique product?

iGourmet.com showcases a diverse array of gourmet products, but placing a special order may hinge on item availability....
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Do you carry seasonal items?

iGourmet.com offers seasonal items that celebrate various holidays, featuring curated product ranges for occasions like...
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Gift Services

Can I send a gift to someone else?

Yes, gifts can be sent to others via iGourmet.com, which has a wide range of gourmet foods and gift baskets suited for many...
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Do you have a subscription service for gourmet products?

iGourmet.com does not have a dedicated subscription service for gourmet products but offers a variety of gourmet foods for...
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Shipping and Delivery

What is your shipping policy?

iGourmet.com provides various shipping options, including standard and expedited services. Shipping costs depend on the...
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Are there shipping restrictions on certain items?

iGourmet.com enforces shipping restrictions on certain products due to regulations, especially for perishable items like...
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What should I do if my order arrives damaged?

If an order from iGourmet.com arrives damaged, first assess and photograph the damage and packaging for documentation. Then,...
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Can I track my order once it's shipped?

Customers can track their orders after shipment from iGourmet.com by using a provided tracking number. This number lets them...
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Order Management

What is your return policy?

iGourmet.com allows returns for unopened items in their original packaging, generally within thirty days of delivery. Defective...
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Are there discounts for bulk purchases?

iGourmet.com does provide bulk discounts, which can differ by product and quantity. Larger orders often result in savings on...
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What payment methods do you accept?

iGourmet.com usually accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with PayPal. Gift...
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iGourmet.com issues reported to GetHuman
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