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eToro Customer FAQ

Top Answers & How-to Guides

How do I Contact eToro Customer Service?

The question we are asked most often is about how to talk to eToro customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of payments does eToro accept?

eToro supports several payment options for users to make deposits and withdrawals, including credit and debit cards from Visa...

Can I withdraw my funds anytime?

Users can withdraw funds from an eToro account at any time after verifying their account by submitting identification...
Ask any question you have about eToro customer service, get an answer now.

Recent eToro Customer Questions

Help me find the etroro customer service number

We're sorry for any confusion, but as per our guidelines, we're unable to provide the eToro customer service number directly. However, there is a link to the most up-to-date eToro contact information right here on this page that you're viewing. This always ensures you have access to the most current and accurate contact details.
Asked May 17, 2024 6:00 PM

I don't see any place to transfer my money out of my account...only into it

On eToro, you can withdraw your money via the "Withdraw Funds" option. To locate this, click on your profile in the lower-left corner (where it shows your username and current balance). Then, in the menu that opens, select "Withdraw Funds". Enter the amount you wish to withdraw and complete the electronic form. Confirm your withdrawal, which will then be processed in due course. Funds are typically transferred to the original source of payment. Please keep in mind there is a $5 withdrawal fee and the minimum withdrawal amount is $30.
Asked Apr 10, 2024 1:39 PM

I can't log into my eToro account because I've changed my phone number and the two-factor authentication is sent to the old number.

If you've changed your phone number and can't access your eToro account due to two-factor authentication, you will need to initiate an account recovery process to reset your phone number. Please keep your personal identification document and evidence of your new phone number ready as these may be required for verification during the process. Resetting your phone number will enable you to receive the two-factor authentication on your new number, thereby regaining access to your account. It's crucial to update your account details promptly when there are changes to ensure seamless use of your eToro account.
Asked Mar 19, 2024 7:23 AM

Hello unfortunately my old phone number which I don’t have access to is connected with my account and I need it for two factor verification to log in how can I change my number

To change your phone number for the two-step verification process in eToro, you'll need to contact eToro's Customer Service. Provide them with the necessary identification documents they require for verification. The team will then take steps to secure your account and change your registered phone number. Keep in mind, for security reasons, you must initiate this process. Once your phone number is updated, you will receive your two-factor authentication codes via your new number. Always remember to update your personal details regularly to avoid such issues in the future.
Asked Mar 7, 2024 8:31 AM

Ich habe keinen zugriff mehr auf meine alte Nummer, wie kann ich meinen Account freischalten?

Wenn Sie keinen Zugriff mehr auf Ihre alte Nummer haben und Ihren eToro-Account freischalten möchten, sollten Sie den eToro Kundenservice kontaktieren. Sie müssen Ihre Identität verifizieren und möglicherweise einige Sicherheitsfragen beantworten. Sobald Ihre Identität bestätigt wurde, kann der Kundenservice Ihre Telefonnummer aktualisieren und Ihnen helfen, den Zugriff auf Ihren Account wiederherzustellen. Es ist wichtig, die mit Ihrem eToro-Account verknüpften Kontaktdaten stets aktuell zu halten, um Probleme bei der Account-Wiederherstellung zu vermeiden. Bitte beachten Sie, dass wir aus Sicherheitsgründen keinen direkten Zugriff auf Benutzerkonten haben.
Asked Mar 6, 2024 2:47 PM

Help me with my eToro customer service issue

Platform Overview

What markets can I trade on eToro?

eToro allows trading in a variety of markets, including stocks, cryptocurrencies, commodities, forex, and ETFs. Investors can...

Is eToro available in my country?

eToro is accessible in different countries, but its services depend on local laws. To check availability in a specific country,...

What is eToro and how does it work?

eToro is a social trading platform that allows users to trade various financial instruments, including stocks,...

Trading Features

How does the CopyTrading feature work?

The CopyTrading feature of eToro enables users to mirror the trading activities of experienced investors. Users can select...

What are the leverage and margin requirements on eToro?

eToro allows traders to use leverage, which varies by asset type and user location, with 30:1 for major forex in the EU and...

What are the fees for trading on eToro?

eToro employs various fee structures, with no commission on stock trades being a highlight for many traders. However, users may...

Account Management

What types of payments does eToro accept?

eToro supports several payment options for users to make deposits and withdrawals, including credit and debit cards from Visa...

Can I withdraw my funds anytime?

Users can withdraw funds from an eToro account at any time after verifying their account by submitting identification...

How do I create an eToro account?

To create an eToro account, users must visit the website and click "Sign Up." They need to provide an email, username, and...

Demo and Education

What educational resources does eToro provide?

eToro provides various educational resources for traders of all levels, including articles, guides, webinars from industry...

Does eToro offer a demo account?

eToro provides a demo account allowing users to practice trading without using real money. This simulated environment helps...

How do I start trading cryptocurrencies on eToro?

To start trading cryptocurrencies on eToro, a user must create an account and verify their identity by submitting personal...

Community and Interaction

How can I follow and interact with other traders?

To engage with fellow traders on eToro, users can take advantage of its social trading features by setting up a profile,...

What are the risks of trading on eToro?

Trading on eToro involves various risks, including market volatility, leveraged trading, and unpredictable price movements of...

What is the eToro Wallet and how do I use it?

The eToro Wallet is a digital tool for managing cryptocurrencies, enabling secure storage, sending, and receiving. Users need...
We look to the eToro issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
eToro issues reported to GetHuman

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