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eBatts.com Customer FAQ

Top Answers & How-to Guides

What is eBatts.com's Phone Number?

The question we are asked most often is about how to talk to eBatts.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent eBatts.com Customer Questions

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Product Information

How do I find the right battery for my device?

To find the correct battery for a device, check its model number or specifications then visit eBatts.com. Use the search...
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What is the warranty on your batteries?

eBatts.com provides a limited warranty on most batteries, generally lasting from six months to one year, covering defects....
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Are the batteries rechargeable?

The rechargeability of batteries from eBatts.com varies by model and type, with options for both rechargeable and...
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Do you offer installation services?

eBatts.com specializes in high-quality batteries and accessories, not installation services. While they do not install...
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Payment and Returns

What is the return policy?

The return policy at eBatts.com is structured to ensure satisfaction, allowing returns typically within thirty days if items...
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What payment methods are accepted?

eBatts.com offers various payment options, including major credit cards like Visa and PayPal, ensuring a smooth checkout...
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Do you offer bulk discounts?

eBatts.com provides bulk purchasing options, allowing potential savings for businesses or individuals buying larger quantities...
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What if the battery I received is defective?

Receiving a defective battery can be disappointing, but eBatts.com has procedures for returns and exchanges. It is advised to...
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Order Management

Can I track my order?

Yes, eBatts.com customers can track their orders through an email confirmation that includes tracking information. Customers...
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Do you offer international shipping?

eBatts.com does offer international shipping to customers outside the United States, with options available during checkout....
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How long does it take to ship an order?

Shipping times at eBatts.com depend on the selected shipping method and destination. Standard shipping usually takes three to...
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Can I cancel or modify my order?

The ability to cancel or change an order from eBatts.com relies on its current status. If the order is unprocessed,...
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