Can I return an item purchased online in-store?

Asked 6 months ago
Yes, you can return an item purchased online to a Zumiez store. To make the return process hassle-free, please ensure that you bring the original packing slip or receipt and the credit card used for the purchase. The item must be in its original condition with the tags attached. Keep in mind that some online exclusives may not be eligible for in-store returns, so it's recommended to check the specific item's return policy on our website. If you are unable to visit a store, you can also choose to mail the item back to our returns department following the instructions provided on our website. In-store returns offer the convenience of immediate assistance and refund processing.
Answered Nov 1, 2023

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