What is Zumiez's return policy?

Zumiez's return policy allows customers to return unworn and unused items within 30 days from the purchase date. The merchandise should be in its original packaging with all tags attached. For a full refund, items can be returned by mail or in-store. However, shipping charges are not refundable. If returning via mail, customers need to complete the return form provided in the order and pay the shipping fees. In-store returns require the original receipt or packing slip. Zumiez does not accept returns on underwear, headphones, body jewelry, art prints, and swimwear unless unworn and with hygiene stickers intact. Exchanges are not available, so customers should place a new order for the desired item. Zumiez strives to provide hassle-free returns and ensure customer satisfaction.