How Do I Restore My Zelle Account?

How do I Restore My Zelle Account?

Zelle offers you a fast and convenient alternative in sending money across bank accounts in the U.S. Both you and your recipient should have an account with Zelle, even if you use different banks.

Different scenarios can prompt you to restore a Zelle account. For instance, you can opt to set up a new account, or even change your account. Additionally, you might also have trouble logging into your account and choose to restore your account by changing your password.

Forgotten Your Password?

In some instances, you can forget your Zelle password. It is easy to restore full functionality of your account:

1. Open your Zelle mobile app or mobile site.
2. Click on forgot password.
3. Enter your email address. The email address you indicate should be the one you registered on your Zelle account.
4. Submit your email address and click to go back to the home page.
5. You will receive a reset link on your email address to help you change your password.
6. Click on the link you receive and set up your new password.
7. Your new password should be secure for you to remember, while still safeguarding your account. Confirm your new password.
8. You are set to go! Send and receive money at your convenience.

Choosing a New Account Instead

With Zelle, you can send money to your family and friends through your bank account. All You Need is details on your recipient's email address and their U.S. phone number. Most banks in the States have an active integration of Zelle use on their banking platforms. Therefore, you can use Zelle through your mobile bank app. You can set up your new account to continue enjoying the numerous benefits by:

1. Select the Zelle payment option through your bank's mobile app. Consequently, sign in through the banking app and set up your Zelle profile.
2. If your bank does not have the Zelle option, download the app. The good news is that you can download for both Android and iOS devices.
3. Fill in your details for registration in the Zelle app. Your features include your email address and also U.S. mobile number. Additionally, you need to indicate your debit card that has a U.S. account number.
4. Select your recipient's details. These details are the email address or even their mobile number.
5. Enter the amount you wish to send to your recipient.

Countercheck Details to Match

Additionally, to enjoy the full benefits of using the Zelle platform, all your details must be correct. These include your full names as they appear on your bank debit card. Your debit card can be a Visa or a MasterCard. You cannot use Zelle with a business debit card and even a credit card.

Additionally, your location details on your address and postal code must also be correct.

Moreover, your bank debit card number and card verification value (CVV) number should be correct. The CVV number is the 3-digit code that appears at the back of your card. Furthermore, the card expiration date must be accurate.

Change Your Account

You might opt to change your current functioning account for a New Zelle account. In this scenario:

1. Open your Zelle app on your phone.
2. On the top left side of your Zelle app, identify the gear icon.
3. Click on the gear icon.
4. Consequently, select the account option.
5. Finally, choose the switch account option. You can fill in new details of the new account you wish to accept.

However, it is essential to note that you can only use one bank account for your Zelle account. Additionally, with the new account, all prior details on the transaction history of your old will disappear.